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Coronavirus outbreak (COVID-19)
Tracing zero patients and their contact cases: The device is evolving
Publié le null - Directorate for Legal and Administrative Information (Prime Minister)
To limit the spread of COVID-19, Health Insurance must be able to quickly reach zero COVID-19 patients and contacts. That is why, in order to better support them in their efforts, the tracking device adapts to the evolution of the situation and now favors SMS. Since January 21, 2021, the search for chains of transmission has been strengthened due to the emergence of more contagious variants.
Since 3 November 2020, the Health Insurance has amended the by deploying new communication methods for greater responsiveness and efficiency. In order to reach all people And not just those who have Ameli accounts, the emails that were sent until then are replaced by SMS messages. Now:
- If you are , you receive an SMS message from the number 38663, which links to a website via a clickable link. You should consult this site where you will find all useful information on the health measures to be respected and on your rights (work stoppage, free masks...).
- If you test positive, you will receive an SMS message to a site where you are asked to prepare a list of your contact cases at risk and their contact details while waiting for the Health Insurance phone call.
Since January 21, 2021, health investigators have been contacting people who have not reported a case to find out if, on reflection, they have not identified one. Positive people and unreachable contact cases are repeatedly revived.
The goal of Health Insurance is to inform people as soon as possible, with priority being given to those newly infected and those involved in a chain of contamination by a variant.
Persons returning from risk areas shall be subject to thorough.
One of the Health Branch of February 7, 2021 specific enhancement of vigilance for variants, in particular the so-called variants and whose circulation is at present in a minority but which present risks concerning immune protection and vaccine efficacy.
Warning
Fraudulent calls, emails and SMS are multiplying, aided by the context of the health crisis. The Health Insurance warns the insured and reminds us that under no circumstances should they be followed up.
Reminder
The application AllAntiCovid allows the person tested positive to immediately alert other users that they may have contaminated during their period of contagiousness.
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National Health Insurance Fund (Cnam)
National Health Insurance Fund (Cnam)
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