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What should I do if I have trouble paying my rent?

Verified 10 October 2022 - Directorate for Legal and Administrative Information (Prime Minister)

In case of difficulties to pay the rent of the dwelling you live, you must try to find a friendly solution with the landlord (landlord). You can also check whether you are entitled to social assistance (housing aid...). If you are in serious financial difficulty, you may have to file a debt overhang file.

You can try to find an amicable solution with the owner of the house you live in. You can, for example, ask them to give you extra time to pay the rent and charges, or spread the payment out in multiple instalments. If you find an agreement, it is recommended to write it, and sign it together.

If you are having trouble finding a solution with the owner, you can contact a judicial conciliator, so that he can help you. The conciliator intervenes free of charge.

FYI  

If the landlord has initiated a procedure to terminate the lease and get your eviction from the house, you can request payment deadlines from the judge.

Aids to housing of the Caf (or the MSA)

You can contact Caf: titleContent (or MSA: titleContent if you are dependent on the farm plan) to apply for housing assistance (APL, ALS, ALF), or request that its amount be changed following a change of situation (separation, unemployment...).

FYI  

in case of unpaid rents, you can continue to receive housing assistance to reduce your rent debt and, if possible, avoid being evicted from the house.

You depend on the Caf

To request housing assistance:

Who shall I contact

To report a change of situation:

Family Allowances and Benefits - Statement of Status (Caf)

You depend on the MSA
Who shall I contact

Aids of Housing Action

You can get help fromHousing for your unpaid rent and charges or to be paid. To do this, you must be an employee or pre-retired or job-seeker whose last employer is a non-farm private sector company of 10 or more employees.

This help can take shape interest-free loans or a grant .

It shall be granted under social support provided by Housing Action . This social accompaniment is a free and confidential service. To request this service, you must use the following form:

Request for social support by Housing Action

Other aid and social support

You can contact a social worker (e.g. a social worker or a social and family economy counsellor) to find out what other social assistance you may be entitled to (e.g. Solidarity Fund for Housing (FSL)).

You may meet a social worker, as appropriate:

  • to CASE: titleContent (or social service) of your town hall
  • in Budget Advisor

This social worker can also offer you a social support, that is to say, follow you to solve your difficulties.

General case
Who shall I contact
You live in Paris
Who shall I contact

If your difficulty in paying rent and expenses is added to at least one other unpaid debt, you can file debt overhang.

Who can help me?

Find who can answer your questions in your region

  • SOS unpaid rents

    Support, advice and prevention services in case of eviction risks related to unpaid rent situations. This service is for both the owner and the tenant.

    By phone

    0 805 160 075

    Green number: call and free service, from a landline or mobile phone

  • Administrative information by telephone - Allo Public Service

    The Allo Public Service is currently disrupted. We apologise for this.

    The informants who answer you belong to the ministry in charge of housing and city planning.

    Cost: Free Service

    Attention: the service does not have access to users ' personal records and therefore cannot provide information on their status.

    The service is available at the following times:

    • Monday: 8:30 to 17:30
    • Tuesday: 8:30 to 12:15
    • Wednesday: 8:30 to 12:15
    • Thursday: 8:30 to 17:30
    • Friday: 1 pm to 4:15 pm

  • Budget Advisory Point (PCB)

FAQ