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The mediator of the economic and financial ministries is competent to help you resolve a dispute, in particular with the tax administration or customs.
The mediator shall have jurisdiction in particular if the dispute concerns:
- the calculation or payment of tax,
- payment of fines,
- customs duties.
You can refer the matter to the mediator only if you performed a 1re without having obtained satisfaction.
Request mediation from the Ombudsman of the Economic and Financial Ministries
Ministry of Economy
Who shall I contact
Ombudsman of the Ministries of Economy and Finance
You can refer the matter to the Ombudsman if you encounter difficulties with the departments in charge of the economy and finance.
Your application is admissible provided that you have made a 1re approach to the service concerned and not having obtained satisfaction.
Using online form
Ombudsman of the Ministry of Economy and Finance
14010 CAEN Cedex 1
(one single letter is sufficient)
Your request must include the following information:
- Description of your problem (subject and reasons for your request)
- Service references
- Contact information (address and telephone numbers)
- Possibly, copy of exchanges with the administration concerned
The Ombudsman examines your case and makes a recommendation to the department concerned.
If the administration does not agree to follow this recommendation, the mediator may refer the matter directly to the minister who will decide what action to take.