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Victims of terrorism: compensation from the Victims Guarantee Fund
Verified 15 November 2021 - Directorate of Legal and Administrative Information (Prime Minister), Ministry of Justice
In the field of social security, the moment when the injury is no longer likely to change in the short term and can be considered as permanent
If you or someone close to you has been the victim of a terrorist act, please be aware that you can apply for compensation from the Guarantee Fund for Victims of Terrorism and Other Offenses (FGTI). We will present you in this page the steps of the process.
What applies to you ?
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You've been hurt
A terrorist act can cause damage to property and persons at the place where it occurs.
For example, a subway explosion can cause property damage, injuries and fatalities.
If you are injured in a terrorist act, you can be fully compensated by the FGTI.
You can combine the compensation paid by the FGTI with the compensation received from an insurance contract.
It depends on whether the terrorist act took place in France or abroad.
In France
All victims and their beneficiaries can be compensated by the FGTI, regardless of their nationality.
Abroad
Only victims of French nationality and their beneficiaries can be compensated by the FGTI. It is not necessary for the beneficiaries to be of French nationality.
You can claim compensation up to 10 years after the date of the consolidation of the damage.
The request can be made on the Internet or in writing.
On the Internet
The request is made using the following online service:
Online claim for compensation - Act of terrorism
The claim must indicate the precise amount of damage for which you are seeking compensation.
You must attach any supporting documents proving the origin of the damage (police report, court seised) and the extent of the damage (medical certificate, invoices).
If you have already obtained reimbursement for certain expenses, you must also indicate this (for example, social security and mutual insurance reimbursement).
Finally, you have to justify your identity and marital status.
By mail
You must complete the claim form - terrorism act and mail it to the FGTI.
Claim for compensation - Act of terrorism
Who shall I contact
Guarantee Fund for Victims of Terrorism and Other Crimes
Compensation for victims of terrorist acts and other offenses.
By telephone
+33 (0)1 43 98 77 00
By E-mail
Access to contact form
By mail
64 Defrance Street
94682 Vincennes Cedex
By fax
+33 (0)1 43 65 46 38
You must indicate in the claim the precise amount of damage for which you are seeking compensation.
You must attach any supporting documents proving the origin of the damage (police report, court seised) and the extent of the damage (medical certificate, invoices).
If you have already obtained reimbursement for certain expenses, you must also indicate this (for example, social security and mutual insurance reimbursement).
Finally, you have to justify your identity and marital status. For example with an identity card, a residence card, a passport or a family booklet.
In order to expedite the case, the FGTI may request any public or private service to disclose information that may assist in redressing the injury.
The services concerned may not invoke professional secrecy to refuse to communicate the information to the FGTI.
FGTI should inform you of this and seek your consent when requesting information that may relate to you or your situation.
This information may only be used for the purpose of investigating the claim. Persons having knowledge of documents and information provided to the FGTI must respect professional secrecy.
FGTI may decide that you meet or do not meet the conditions for compensation.
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You qualify for compensation
If the FGTI determines that you meet the compensation conditions, it must pay you an initial reserve within 1 month of receiving your claim.
The FGTI then orders expert opinions that will allow it to determine the final amount of your compensation.
You do not qualify for compensation
If the FGTI determines that you do not meet the compensation conditions, you can appeal the decision. The appeal must be brought before the Tribunal Judiciaire de Paris, which has sole jurisdiction to examine the appeals filed by the victims against the FGTI's proposals.
Who shall I contact
If FTGI has determined that you qualify for compensation, it must send you a written offer of compensation within 3 months of your application being filed.
You can accept this offer, discuss it with the FGTI or decline it.
If you wish to reject the FGTI proposal, you must send a registered letter with notice of receipt within 15 days of the proposal.
You can then refer the case to the Paris Court of Justice, which has sole jurisdiction to hear victims’ claims against the FGTI’s proposals.
Who shall I contact
The FGTI will then be obliged to pay you the amount of compensation that will be determined by this court.
You may refer your request to the FGTI Ombudsman if you feel that your request has not been properly processed by the FGTI. For example, if your application was rejected on time or if attachments were not considered.
However, the Ombudsman has no jurisdiction to decide on the amount of compensation. It can only monitor the quality of the FGTI's processing of the case.
To enter the mediator, you must complete the following form and send it by email or registered letter with AR.
Referral to the Ombudsman of the Guarantee Fund for Victims of Terrorism and Other Crimes
The Ombudsman must give an opinion within 2 months of receiving your request. The FGTI is not obliged to follow the Ombudsman's advice.
One of your relatives was injured
A terrorist act can cause damage to property and persons at the place where it occurs.
For example, a subway explosion can cause property damage, injuries and fatalities.
The mission of the FGTI is to compensate victims of terrorist acts.
The FGTI also compensates relatives of seriously injured victims for non-material and economic damage.
The compensation paid by the FGTI is in addition to the compensation received from an insurance contract.
It depends on whether the terrorist act took place in France or abroad.
In France
All victims and their beneficiaries can be compensated by the FGTI, regardless of their nationality.
Abroad
Only victims of French nationality and their beneficiaries can be compensated by the FGTI. It is not necessary for the beneficiaries to be of French nationality.
Applications can be made up to 10 years after the date of the consolidation.
The request can be made on the Internet or in writing.
On the Internet
Online claim for compensation - Act of terrorism
The application must be quantified and accompanied by all relevant supporting documents establishing the following:
- Origin of damage (police report, court seised)
- Magnitude of the damage (medical certificate, invoices)
- Refunds already obtained (social security and mutual)
You must also provide proof of your identity and relationship to the victim.
By mail
You must complete the claim form - terrorism act and mail it to the FGTI.
Claim for compensation - Act of terrorism
Who shall I contact
Guarantee Fund for Victims of Terrorism and Other Crimes
Compensation for victims of terrorist acts and other offenses.
By telephone
+33 (0)1 43 98 77 00
By E-mail
Access to contact form
By mail
64 Defrance Street
94682 Vincennes Cedex
By fax
+33 (0)1 43 65 46 38
The application must be quantified and accompanied by all relevant supporting documents establishing the following:
- Origin of damage (police report, court seised)
- Magnitude of the damage (medical certificate, invoices)
- Refunds already obtained (social security and mutual)
You must also provide proof of your identity and relationship to the victim. For example with an identity card, a residence card, a passport or a family booklet.
In order to expedite the case, the FGTI may request any public or private service to disclose information that may assist in redressing the injury.
The services concerned may not invoke professional secrecy to refuse to communicate the information to the FGTI.
FGTI should inform you of this and seek your consent when requesting information that may relate to you or your situation.
This information may only be used for the purpose of investigating the claim. Persons having knowledge of documents and information provided to the FGTI must respect professional secrecy.
FGTI may decide that you meet or do not meet the conditions for compensation.
Répondez aux questions successives et les réponses s’afficheront automatiquement
You qualify for compensation
If the FGTI determines that you meet the compensation conditions, it must pay you an initial reserve within 1 month of receiving your claim.
The FGTI then orders expert opinions that will allow it to determine the final amount of your compensation.
You do not qualify for compensation
If the FGTI determines that you do not meet the compensation conditions, you can appeal the decision. The appeal must be brought before the Tribunal Judiciaire de Paris, which has sole jurisdiction to examine the appeals filed by the victims against the FGTI's proposals.
Who shall I contact
If FTGI has determined that you qualify for compensation, it must send you a written offer of compensation within 3 months of your application being filed.
You can accept this offer, discuss it with the FGTI or decline it.
If you wish to reject the FGTI proposal, you must send a registered letter with notice of receipt within 15 days of the proposal.
You can then refer the case to the Paris Court of Justice, which has sole jurisdiction to hear victims’ claims against the FGTI’s proposals.
Who shall I contact
The FGTI will then be obliged to pay you the amount of compensation that will be determined by this court.
You may refer your request to the FGTI Ombudsman if you feel that your request has not been properly processed by the FGTI. For example, if your application was rejected on time or if attachments were not considered.
However, the Ombudsman has no jurisdiction to decide on the amount of compensation. It can only monitor the quality of the FGTI's processing of the case.
To enter the mediator, you must complete the following form and send it by email or registered letter with AR.
Referral to the Ombudsman of the Guarantee Fund for Victims of Terrorism and Other Crimes
The Ombudsman must give an opinion within 2 months of receiving your request. The FGTI is not obliged to follow the Ombudsman's advice.
One of your relatives passed away
A terrorist act can cause damage to property and persons at the place where it occurs.
For example, a subway explosion can cause property damage, injuries and fatalities.
The mission of the FGTI is to compensate victims of terrorist acts.
The FGTI also compensates relatives of deceased victims for pain and suffering and economic damage.
The compensation paid by the FGTI is in addition to the compensation received from an insurance contract.
It depends on whether the terrorist act took place in France or abroad.
In France
All victims and their beneficiaries can be compensated by the FGTI, regardless of their nationality.
Abroad
Only victims of French nationality and their beneficiaries can be compensated by the FGTI. It is not necessary for the beneficiaries to be of French nationality.
Applications can be made up to 10 years after the date of death.
The request can be made on the Internet or in writing.
On the Internet
The request is made using the following online service:
Online claim for compensation - Terrorist act (in case of death)
The application must be quantified and accompanied by all relevant supporting documents establishing the following:
- Origin of damage (police report, court seised)
- Magnitude of the damage (medical certificate, invoices)
- Refunds already obtained (social security and mutual)
You must also provide proof of your identity and relationship to the victim.
By mail
You must complete the claim form - terrorism act and mail it to the FGTI.
Claim for compensation - Act of terrorism (in case of death)
Who shall I contact
Guarantee Fund for Victims of Terrorism and Other Crimes
Compensation for victims of terrorist acts and other offenses.
By telephone
+33 (0)1 43 98 77 00
By E-mail
Access to contact form
By mail
64 Defrance Street
94682 Vincennes Cedex
By fax
+33 (0)1 43 65 46 38
The application must be quantified and accompanied by all relevant supporting documents establishing the following:
- Origin of damage (police report, court seised)
- Magnitude of the damage (medical certificate, invoices)
- Refunds already obtained (social security and mutual)
You must also provide proof of your identity and relationship to the victim. For example with an identity card, a residence card, a passport or a family booklet.
In order to expedite the case, the FGTI may request any public or private service to disclose information that may assist in redressing the injury.
The services concerned may not invoke professional secrecy to refuse to communicate the information to the FGTI.
FGTI should inform you of this and seek your consent when requesting information that may relate to you or your situation.
This information may only be used for the purpose of investigating the claim. Persons having knowledge of documents and information provided to the FGTI must respect professional secrecy.
FGTI may decide that you meet or do not meet the conditions for compensation.
Répondez aux questions successives et les réponses s’afficheront automatiquement
You qualify for compensation
If the FGTI determines that you meet the compensation conditions, it must pay you an initial reserve within 1 month of receiving your claim.
The FGTI then orders expert opinions that will allow it to determine the final amount of your compensation.
You do not qualify for compensation
If the FGTI determines that you do not meet the compensation conditions, you can appeal the decision. The appeal must be brought before the Tribunal Judiciaire de Paris, which has sole jurisdiction to examine the appeals filed by the victims against the FGTI's proposals.
Who shall I contact
If FTGI has determined that you qualify for compensation, it must send you a written offer of compensation within 3 months of your application being filed.
You can accept this offer, discuss it with the FGTI or decline it.
If you wish to reject the FGTI proposal, you must send a registered letter with notice of receipt within 15 days of the proposal.
You can then refer the case to the Paris Court of Justice, which has sole jurisdiction to hear victims’ claims against the FGTI’s proposals.
Who shall I contact
The FGTI will then be obliged to pay you the amount of compensation that will be determined by this court.
You may refer your request to the FGTI Ombudsman if you feel that your request has not been properly processed by the FGTI. For example, if your application was rejected on time or if attachments were not considered.
However, the Ombudsman has no jurisdiction to decide on the amount of compensation. It can only monitor the quality of the FGTI's processing of the case.
To enter the mediator, you must complete the following form and send it by email or registered letter with AR.
Referral to the Ombudsman of the Guarantee Fund for Victims of Terrorism and Other Crimes
The Ombudsman must give an opinion within 2 months of receiving your request. The FGTI is not obliged to follow the Ombudsman's advice.
Compensation for victims of terrorist acts
Online service
Service-Public.fr
Guarantee Fund for Victims of Terrorism and Other Crimes
Guarantee Fund for Victims of Terrorism and Other Crimes
Ministry of Justice
