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How are tourist hotels classified?

Verified 20 août 2020 - Directorate for Legal and Administrative Information (Prime Minister)

The tourist hotel can be ranked (in the number of stars), regardless of the number of rooms. Classification is not required. It takes place at the request of the hotel operator. The hotel may also have a label.

The hotels are classified in 5 categories from 1 to 5 stars.

The award of stars is based on the assessment of the following 3 main criteria:

  • Quality of comfort of the equipment
  • Quality of services offered in the establishments
  • Good practices in respect of the environment and the reception of disabled guests
Hotel ranking

Ranking

Category of accommodation

Hotel 1*

Economic accommodation

Hotel 2*

Mid-range accommodation

Hotel 3*

Mid-tier-superior accommodation

Hotel 4*

High-end accommodation

5* hotel (including palaces)

Very high-end accommodation

In order to preserve the benefits of the stars, accommodation is evaluated every 5 years.

Classification is voluntary: it is the operator who must initiate the application for classification of his establishment with Atout France.

  Warning : due to the Covid-19 crisis, rankings that expire between March 12, 2020 and April 30, 2021 are extended to 1to May 2021 without renewal.

To find out which hotels are listed, you can consult a remote service.

Search for listed tourist accommodation

Atout France - Agence de développement tourisme de la France

  Please note : the prefect of the department where the hotel is located may decide to decommission the hotel in case of absence or insufficient maintenance.

Labeling

Labels may be awarded, including theEuropean Ecolabel and the label Tourism & Handicap..

TheEuropean Ecolabel, symbolized by a flower, means that the hotel has implemented certain environmental measures. For example:

  • Limiting energy and water consumption
  • Decrease in waste generation
  • Use of renewable resources
  • Client awareness on environmental preservation

There is a list of tourist accommodation [application/pdf - 1022.3 KB] and a list of campsites [application/pdf - 1022.3 KB] certified European Ecolabel.

The label Tourism & Handicap is granted to hotels offering a reception and services adapted to the needs of people with disabilities.

A remote service can be used to search for a certified establishment Tourism and Disability..

Search for a tourist establishment with the Tourisme & Handicap label

Ministry of Economy