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Covid-19: what support rules?

Verified 21 avril 2022 - Legal and Administrative Information Directorate (Prime Minister)

Platform for Referencing and Care of Chronic Covid Patients

Act No. 2022-53 of 24 January 2022 to create a platform for referencing and care of the chronically ill in Covid-19 has been published.

A decree is expected.

An update will be made upon publication.

Several medical procedures, created during the health crisis linked to the Covid-19, continue to apply as part of the recovery from the health crisis. Major and some minors may be given a vaccine recall.

A telephone intelligence platform: 0800 130 000 (free call from a fixed station in France, 7 days a week, 24 hours a day) allows you to get information about the Covid 19.

This platform does not provide medical advice. If you have early signs of respiratory infections (fever or fever, cough) stay home and call your doctor. If the signs worsen, with breathing difficulties and signs of choking, you should contact the Samu.


In case of emergency, when rapid response is required, you must call the Samu.

Who shall I contact
  • Samu - 15

    For medical emergencies



    Free call from a fixed station and a mobile phone in metropolitan France and overseas

    Works 24/7

  • European emergency number - 112


    Emergency number to be used for a call from a European country or from a mobile phone


    Free call


If you have difficulty hearing or speaking, you can also send an SMS to the 114. You will then contact your correspondent in writing.

Who shall I contact
  • Emergency number for deaf or hard of hearing - 114

    By SMS at 114

    Free 24/7

    By emergency mobile application 114 or the website

    Free 24/7

    Contact possible via:

    • Visiophony: I communicate in sign language
    • Chat: I communicate in writing
    • Voice / Return text: I speak and 114 responds in writing (or vice versa)

This application allows you to immediately notify you if you have been in contact with a person who has just been tested positive at Covid-19. This information allows you to be tested free of charge and to obtain masks in the office.

It allows you to code positive to inform your contacts that they may be contaminated.

The TousAntiCovid application is available on:

  • Google Play Store
  • and Apple Store

  FYI : the TousAntiCovid application incorporates a service called "certificate converter" that allows its users with a test or vaccination certificate in the national format to convert it into a format that meets certain international standards.

The TousAntiCovid application allows you to store on your mobile phone the documents related to your sanitary pass and vaccination obligation. In addition, you are informed of the validity of these documents and the health recommendations concerning you. The same shall apply to any measures to be taken to obtain a valid documentary evidence.

A person exposed to the coronavirus may use telemedicine without going through their doctor.

Teleconsultations and nursing remote follow-up procedures shall be taken care of at 100%.

The flat fee €1 and franchise are not applied.

In some cases, you may report illness via the online service of Ameli or MSA if you are in one of the following situations:

  • You tested positive
  • You have symptoms of Covid-19
  • You are case contact and you are not vaccinated or your vaccination plan is incomplete
  • You are case contact and you are immunocompromised, that is, your immune system does not function well and you are therefore more vulnerable to infections.
  • Under certain conditions, if you are a parent of a child under 16 years of age or a person with a disability who is subject to a measure of isolation, eviction or stay at home.

There is no day of deficiency: you are compensated immediately.

You are on the general plan

Home Maintenance Declaration - Coronavirus (Health Insurance)

National Health Insurance Fund (Cnam)

You're on the farm

Statement of Home Maintenance - Coronavirus (MSA)

Central Fund of the Agricultural Social Mutual (MSA)

If you have to isolate yourself when you return from a foreigner trip, inform your employer as soon as possible. Your employer is responsible for applying for a work stoppage with Health Insurance if telework is not possible.

  Please note : the occupational physician may prescribe and, if necessary, renew a work stoppage in case of infection or suspicion of Covid 19 infection.

To find out what to do if you have been in contact with a positive person at Covid-19, see on page Ameli .

Get tested

General case

For a RT-PCR test, performed on nasopharyngeal samples by medical biology laboratories, the reference fee is €41.19. The so-called RT-PCR test is reserved primarily for testing people with symptoms, contact cases and caregivers.

For an antigenic test, the price varies. Example: it €20 pharmacy.

However, some individuals continue to benefit from free testing and screenings.

No prescription

  • Persons with a complete vaccination plan or medical contraindication to vaccination
  • Minors
  • People registered in the contact tracking system via the Health Insurance, the AllAntiCovid application, via theARS or as a secondary, preparatory or BTS pupil over 18 years of age (upon presentation of a standard letter of national education)
  • Persons involved in collective screening campaigns, organised by ARS or a prefecture or within national educational institutions
  • Individuals who have an antigenic test result or self-test performed under the supervision of a positive pharmacist of less than 48 hours to perform a RT-PCR test of confirmation or variant screening
  • Persons with a Certificate of Recovery less than 6 months
  • Persons travelling between the mainland and overseas (including New Caledonia) for tests to be performed upon arrival or at the end of a period of isolation or quarantine
  • Persons returning from a country in orange or red list and to be tested at the end of an isolation or quarantine period

On medical prescription

  • Symptomatic person (note, this prescription is only valid for 48 hours)
  • A person who must be tested within 72 hours before receiving health care in a health facility
  • Pregnant women and restricted family members

  FYI : free of charge is also available to those who present a health service summons for an examination or test. This is to be performed within 72 hours before the scheduled care date mentioned on the summons.

Special cases

  • These rules (with or without medical prescription) apply to residents in France who are not insured.
  • For non-resident, tests are free only if they have a prescription or if they are identified as contact cases.
  • The Foreigners who did not benefit from the third party paying for the performance of their test carried out during their temporary stay in France (and who therefore had to make the advance payment) may claim refund of their paid invoice.
    However, they benefit from the same conditions as those residing in France.
    In addition, for a period of 14 days following their entry into France, French foreigners who must receive an additional dose of vaccine in order for the vaccination plan to be complete are entitled to free testing and screening. A medical prescription is not requested.

In Mayotte

Tests remain free for all until further notice.

In Martinique, Guadeloupe and French Guiana

Tests remain free for all until June 30, 2022.

In an EU or EEA State or in Switzerland

Only medical tests (presence of symptoms), on medical prescription, are covered by the Health Insurance when a necessary test must be carried out immediately.

Your European Health Insurance Card at the time of the test.

If you do not have your MAF, the screening test will be taken care of by the health insurance fund when you return to the French territory. You must complete and send the S 3125 "foreigner Care" to your CPAM.

You can choose to pay for this in the section entitled "Care received in the EU/EEA/Switzerland" (to be completed obligatorily) either by French pricing or by the country of stay pricing.

The invoice for the test performed and the medical prescription or medical certificate must be attached to this form as supporting documents.

Care Received at the foreigner - Declaration to be completed by the insured

Cerfa n° 12267*06 - National Health Insurance Fund (Cnam)
Other number : S3125e

Who shall I contact

In case of choice for reimbursement according to French pricing, these tests are supported 100% by Health Insurance on the basis of a €35 (sampling and analysis fees).

In another country

Only medical, urgent and unannounced tests will be supported up to 27% the amount of the expenditure within the maximum limit of €35.

To receive this care, you must complete the S 3125 "foreigner Care" and send it to your CPAM. You must attach a medical prescription or medical certificate.

Care Received at the foreigner - Declaration to be completed by the insured

Cerfa n° 12267*06 - National Health Insurance Fund (Cnam)
Other number : S3125e

Who shall I contact


Self-test is a self-test, using a swab inserted into the nose.

It is reserved for people without symptoms for their personal use only.

For children aged 3 to 15, there are specific recommendations.

You can get a self-test at the pharmacy.

Its sale is prohibited on the Internet.

It free on presentation of proof for the following persons:

  • Professionals working with older persons and persons with disabilities
  • Reported students contact school, college or high school
  • National Education staff working in pre-school, primary, secondary and secondary schools (first and second level schools) and in the accommodation, reception and associated extracurricular activities

The same is true for contacts with a full vaccination regimen or those under 12 years of age who do not wish to carry out a Covid detection test (PCR or antigenic). A document or declaration of honour of the patient or his or her legal representative attesting to this status is required.

This contact person or student is entitled to a free self-test.

In other cases (e.g., elderly professionals or National Education staff), the pharmacy issues 10 self-tests per person per month.

The negative result of a self-test performed under the supervision of the pharmacist allows the delivery of the health pass.

  FYI : the selling price of a self-test cannot exceed €3.25. The maximum selling price of a child-friendly car is €5.20.

You're already vaccinated

People aged 12 and over can receive a vaccine recall within a minimum time after their last Covid injection or infection.

For 12-15 year olds, this reminder requires permission from a parent. He has to fill out certificate.

For immunocompromised persons, medical advice is recommended. A person is immunocompromised when his or her immune system is not functioning well and is therefore more vulnerable to infection.

For 80+, a telephone number can organise their vaccination at home or at a healthcare professional.

To find out if you are affected by the recall and where to do it, you can view department page on this issue .

A simulator allows you to find a vaccination spot:

Find a Covid-19 vaccination site

Ministry of Social Affairs

Health Insurance provides a service enabling you to know from what date you need to do your booster dose against the Covid-19. The service also allows to know the date of the end of validity of your sanitary pass if you do not recall.

My Covid Vaccine Reminder

National Health Insurance Fund (Cnam)

  FYI : for people 80 years of age and over and immunocompromised persons, a 2nd booster dose is recommended from 3 months after the last injection.

The same is true for those aged 60 to 79 included from 6 months after the 1mother booster dose or infection.

You never got the vaccine

Vaccination is free.

Vaccination is open to all adults without conditions.

The 12 to 15 year olds included may be vaccinated with the written consent of a single parent. The latter fills certificate.

Parents' permission is not required for minors aged 16 and 17.

For 80+, a telephone number can organise their vaccination at home or at a healthcare professional.

Depending on your age and health, different health professionals (vaccination centre, doctor, pharmacy, medical biology laboratories...) [application/pdf - 57.6 KB] can vaccinate you.

A simulator allows you to find a vaccination spot:

Find a Covid-19 vaccination site

Ministry of Social Affairs

You need to recover certified vaccination certificate and vaccination synthesis.

The certified vaccination certificate serves as official proof of vaccination. It is now certified at European level for travel within the European Union.

The vaccination synthesis contains the batch number of the injected vaccine. It can be useful in case of an adverse event to report.

You have a child aged 5 to 11 years

Your child aged 5 to 11 can be vaccinated.

On the day of vaccination, the child must be accompanied either by one of its parents (or holders of parental authority) or by a person who has the authorisation form signed by one of the parents.

We need the agreement of either holders of parental authority.

The latter fills certificate.

Your child can be vaccinated at one of the following locations:

  • Its usual place of care (university hospital, hospital, paediatric hospitals, specialised establishments, medium and long-stay reception centres, medical and social institutions and services for children with disabilities...)
  • Maternal and child protection services (MIP)
  • Vaccination centres offering paediatric vaccination
  • At his GP or paediatrician
Who shall I contact

  FYI : midwives can prescribe and administer this vaccine is available to children who are not in difficulty. The same applies to pharmacists, especially pharmacists and nurses. Some dental surgeons and medical and pharmacy students may administer this vaccine and some firefighters and health students inject it for that same audience.

Find a Covid-19 vaccination site

Ministry of Social Affairs

Minors, even if they have a Vitale card in their name, must present the Vitale card of one of their parents or a certificate of entitlement mentioning the social security number of one of their parents.

This precaution is necessary to allow them to download their vaccination certificate on the site

The presence of one of the parents is recommended, but not mandatory for those 12 years and older. In fact, it may be required. You should ask the vaccination centre beforehand.

The presence of one of the parents is mandatory for children aged 5-11.

The following persons can benefit from free masks:

  • Persons born before 2017 and beneficiaries as at 30 December 2021 of the Supplementary Health Insurance (SSA), the Supplementary Health Insurance (ACS) or the State Medical Assistance (MEA). They receive the masks by mail. No steps are necessary.
  • Vulnerable persons who may develop a serious form of Covid-19. They can obtain masks in pharmacy on medical prescription.
  • People with Covid-19 on presentation of the health insurance email or sms or the positive result of the RT-PCR test
  • Persons identified as « contact » by Medicare in treatment « Covid Contact »

You are considered vulnerable if you are in one of the following situations:

  • Be 65 years and older
  • Have cardiovascular history (ATCD): complicated high blood pressure (with cardiac, renal and vasculocerebral complications), stroke or coronary artery disease, heart surgery, heart failure stage NYHA III or IV
  • Have unbalanced or complicated diabetes
  • Present a chronic respiratory condition that may be uncompensable during viral infection: broncho obstructive pulmonary disease, severe asthma, pulmonary fibrosis, sleep apnea syndrome, cystic fibrosis
  • Present chronic renal failure with dialysis
  • Being diagnosed with an evolutionary cancer under treatment (excluding hormone therapy)
  • Obesity (body mass index > 30 kgm2)
  • Have cirrhosis at stage B of Child Pugh's score at least
  • Have major sickle cell syndrome or a history of splenectomy
  • Be in 3rd trimester of pregnancy
  • Have motor neurone disease, severe myasthenia, multiple sclerosis, Parkinson's disease, cerebral palsy, quadriplegia or hemiplegia, a primitive brain malignant tumour, progressive cerebellar disease or a rare disease
  • Have Down Syndrome 21

This is also the case if you have congenital or acquired immunosuppression:

  • Drug (anti-cancer chemotherapy, immunosuppressive treatment, biotherapy and/or immunosuppressive dose corticotherapy)
  • Uncontrolled or CD4 HIV infection < 200/mm3
  • Consecutive to a solid organ or hematopoietic stem cell transplant
  • Linked to malignant hemopathy being treated.

This is also the case if you are severely immunocompromised because you are in one of the following situations:

  • Receiving a transplant of hematopoietic organ or stem cells
  • Under lymphocytic chemotherapy
  • Be treated with strong immunosuppressive drugs, such as antimetabolites (cellcept, myfortic, mycophenolate mofetil, imurel, azathioprine) and AntiCD20 (rituximab: Mabthera, Rixathon, Truxima)
  • On a case-by-case basis, if you are under immunosuppressants of another class or have a primitive acquired immune deficiency
  • Be chronic dialysis, after your GP has given advice on the need for appropriate examinations

  FYI : as part of the work, masks are distributed to health and medical-social professionals. For example, a family-friendly person or a home-based employee working with an elderly or disabled person may have free masks at the pharmacy.

Free issuance of FFP2 masks

The pharmacies of service free, upon presentation of a medical prescription, FFP2-type masks to persons at risk of severe forms of covid-19 and immunocompromised.

An immunocompromised person is a person whose immune system does not function well and is therefore more vulnerable to infection.