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What are the mandatory entries on a website?

Verified 17 septembre 2019 - Directorate for Legal and Administrative Information (Prime Minister)

All websites, whether published in a professional or non-professional capacity, must display mandatory information for the public. Failure to comply with these obligations shall be punished.

Business Site

The mandatory information required on a professional website varies according to the type of professional and the type of activity. The professional can be an individual entrepreneur or a company. And they can engage in a commercial activity, a craft activity or a regulated activity.

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Individual entrepreneur

On the website of an individual entrepreneur, you must have information that allows you to identify him or her and information about his or her activity.

Business Activity

Identification

The mandatory information that an individual entrepreneur's website must display in order to identify him/her is:

  • First and last name
  • Home address
  • Phone number and email address
  • Name of the publication director or co-director and the editor if any
  • Name, name or business name and address and telephone number of the host of his site

Activity

For a commercial activity, the mandatory particulars shall be:

  • Business and company registration number
  • Individual tax identification number
  • General terms and conditions of sale (GTC) including the price including VAT in euros, the costs and delivery date, the payment terms, the after-sales service, the right of withdrawal, the duration of the offer, the cost of the distance communication

Information on the use of cookies

A cookie is a small computer file, a plotter. It analyzes the behavior of users when visiting a website, reading an email, installing or using a software or mobile application.

Site or application publishers using cookies must:

  • inform users of the purpose of cookies,
  • obtain their consent,
  • provide users with a way to refuse them.

The period of validity of the consent given in this framework shall be 13 months maximum.

Information on the use of personal data

Sites that use personal data must include the following information:

  • Contact details of the organization's Data Protection Officer (DPO or DPD), if designated, or a contact point on personal data protection issues
  • Purpose of the processing for which the data are intended
  • Compulsory or optional nature of replies and possible consequences for the Internet user of a failure to reply
  • Recipients or categories of recipients of data
  • Rights of opposition, questioning, access and correction
  • Where necessary, the planned transfers of personal data to a non-EU State
  • Legal basis of data processing (i.e. what legally allows processing: it may be the consent of the persons concerned, the fulfillment of an obligation laid down in a text, the performance of a contract in particular)
  • Mention of the right to lodge a complaint with the Cnil

  Warning : failure to provide information shall be punished by a fine of €1,500.. Any non-consensual computer processing of the collected data is punished by 5 years imprisonment and €300,000 fine.

Only e-commerce complaints can be dealt with by the DGCCRF..

Handicraft activity

Identification

The mandatory information that an individual entrepreneur's website must display in order to identify him/her is:

  • First and last name
  • Home address
  • Phone number and email address
  • Name of the publication director or co-director and the editor if any
  • Name, name or business name and address and telephone number of the host of his site

Activity

For a craft activity, the mandatory notice on the site is:

  • Business Directory Enrollment Number
  • Or registration number in the register of companies of chambers of trades in the departments of Moselle, Bas-Rhin and Haut-Rhin.

Information on the use of cookies

A cookie is a small computer file, a plotter. It analyzes the behavior of users when visiting a website, reading an email, installing or using a software or mobile application.

Site or application publishers using cookies must:

  • inform users of the purpose of cookies,
  • obtain their consent,
  • provide users with a way to refuse them.

The period of validity of the consent given in this framework shall be 13 months maximum.

Information on the use of personal data

Sites that use personal data must include the following information:

  • Contact details of the organization's Data Protection Officer (DPO or DPD), if designated, or a contact point on personal data protection issues
  • Purpose of the processing for which the data are intended
  • Compulsory or optional nature of replies and possible consequences for the Internet user of a failure to reply
  • Recipients or categories of recipients of data
  • Rights of opposition, questioning, access and correction
  • Where necessary, the planned transfers of personal data to a non-EU State
  • Legal basis of data processing (i.e. what legally allows processing: it may be the consent of the persons concerned, the fulfillment of an obligation laid down in a text, the performance of a contract in particular)
  • Mention of the right to lodge a complaint with the Cnil

  Warning : failure to provide information shall be punished by a fine of €1,500.. Any non-consensual computer processing of the collected data is punished by 5 years imprisonment and €300,000 fine.

Only e-commerce complaints can be dealt with by the DGCCRF..

Regulated activity

Identification

The mandatory information that an individual entrepreneur's website must display in order to identify him/her is:

  • First and last name
  • Home address
  • Phone number and email address
  • Name of the publication director or co-director and the editor if any
  • Name, name or business name and address and telephone number of the host of his site

Activity

For a regulated activity, the website must include the following information:

  • Reference to the applicable professional rules
  • Indication of professional title
  • Name of the State of the European Union in which the professional title was granted
  • Name of the order or organization with which an entry was made

  Warning : failure to comply with these obligations may be punished by €375,000 fine.

Information on the use of cookies

A cookie is a small computer file, a plotter. It analyzes the behavior of users when visiting a website, reading an email, installing or using a software or mobile application.

Site or application publishers using cookies must:

  • inform users of the purpose of cookies,
  • obtain their consent,
  • provide users with a way to refuse them.

The period of validity of the consent given in this framework shall be 13 months maximum.

Information on the use of personal data

Sites that use personal data must include the following information:

  • Contact details of the organization's Data Protection Officer (DPO or DPD), if designated, or a contact point on personal data protection issues
  • Purpose of the processing for which the data are intended
  • Compulsory or optional nature of replies and possible consequences for the Internet user of a failure to reply
  • Recipients or categories of recipients of data
  • Rights of opposition, questioning, access and correction
  • Where necessary, the planned transfers of personal data to a non-EU State
  • Legal basis of data processing (i.e. what legally allows processing: it may be the consent of the persons concerned, the fulfillment of an obligation laid down in a text, the performance of a contract in particular)
  • Mention of the right to lodge a complaint with the Cnil

  Warning : failure to provide information shall be punished by a fine of €1,500.. Any non-consensual computer processing of the collected data is punished by 5 years imprisonment and €300,000 fine.

Only e-commerce complaints can be dealt with by the DGCCRF..

Company

Business Activity

Identification

On a company's website, you must have the following information:

  • Social name or social name
  • Head office address
  • Phone number and email address
  • Legal form of the company (SA, SARL, SNC, SAS, etc.)
  • Amount of share capital
  • Name of the publication director or co-director and the editor if any
  • Name, name or business name and address and telephone number of the host of his site

Activity

For a commercial activity, the mandatory particulars shall be:

  • Business and company registration number
  • Individual tax identification number
  • General terms and conditions of sale (GTC) including the price including VAT in euros, the costs and delivery date, the payment terms, the after-sales service, the right of withdrawal, the duration of the offer, the cost of the distance communication

Information on the use of cookies

A cookie is a small computer file, a plotter. It analyzes the behavior of users when visiting a website, reading an email, installing or using a software or mobile application.

Site or application publishers using cookies must:

  • inform users of the purpose of cookies,
  • obtain their consent,
  • provide users with a way to refuse them.

The period of validity of the consent given in this framework shall be 13 months maximum.

Information on the use of personal data

Sites that use personal data must include the following information:

  • Contact details of the organization's Data Protection Officer (DPO or DPD), if designated, or a contact point on personal data protection issues
  • Purpose of the processing for which the data are intended
  • Compulsory or optional nature of replies and possible consequences for the Internet user of a failure to reply
  • Recipients or categories of recipients of data
  • Rights of opposition, questioning, access and correction
  • Where necessary, the planned transfers of personal data to a non-EU State
  • Legal basis of data processing (i.e. what legally allows processing: it may be the consent of the persons concerned, the fulfillment of an obligation laid down in a text, the performance of a contract in particular)
  • Mention of the right to lodge a complaint with the Cnil

  Warning : failure to provide information shall be punished by a fine of €1,500.. Any non-consensual computer processing of the collected data is punished by 5 years imprisonment and €300,000 fine.

Only e-commerce complaints can be dealt with by the DGCCRF..

Handicraft activity

Identification

On a company's website, you must have the following information:

  • Social name or social name
  • Head office address
  • Phone number and email address
  • Legal form of the company (SA, SARL, SNC, SAS, etc.)
  • Amount of share capital
  • Name of the publication director or co-director and the editor if any
  • Name, name or business name and address and telephone number of the host of his site

Activity

For a craft activity, the mandatory notice on the site is:

  • Business Directory Enrollment Number
  • or registration number in the register of enterprises of chambers of trades in the departments of Moselle, Bas-Rhin and Haut-Rhin.

Information on the use of cookies

A cookie is a small computer file, a plotter. It analyzes the behavior of users when visiting a website, reading an email, installing or using a software or mobile application.

Site or application publishers using cookies must:

  • inform users of the purpose of cookies,
  • obtain their consent,
  • provide users with a way to refuse them.

The period of validity of the consent given in this framework shall be 13 months maximum.

Information on the use of personal data

Sites that use personal data must include the following information:

  • Contact details of the organization's Data Protection Officer (DPO or DPD), if designated, or a contact point on personal data protection issues
  • Purpose of the processing for which the data are intended
  • Compulsory or optional nature of replies and possible consequences for the Internet user of a failure to reply
  • Recipients or categories of recipients of data
  • Rights of opposition, questioning, access and correction
  • Where necessary, the planned transfers of personal data to a non-EU State
  • Legal basis of data processing (i.e. what legally allows processing: it may be the consent of the persons concerned, the fulfillment of an obligation laid down in a text, the performance of a contract in particular)
  • Mention of the right to lodge a complaint with the Cnil

  Warning : failure to provide information shall be punished by a fine of €1,500.. Any non-consensual computer processing of the collected data is punished by 5 years imprisonment and €300,000 fine.

Only e-commerce complaints can be dealt with by the DGCCRF..

Regulated activity

Identification

On a company's website, you must have the following information:

  • Social name or social name
  • Head office address
  • Phone number and email address
  • Legal form of the company (SA, SARL, SNC, SAS, etc.)
  • Amount of share capital
  • Name of the publication director or co-director and the editor if any
  • Name, name or business name and address and telephone number of the host of his site

Activity

For a regulated activity, the website must include the following information:

  • Reference to the applicable professional rules
  • Indication of professional title
  • Name of the State of the European Union in which the professional title was granted
  • Name of the order or organization with which an entry was made

  Warning : failure to comply with these obligations may be punished by €375,000 fine.

Information on the use of cookies

A cookie is a small computer file, a plotter. It analyzes the behavior of users when visiting a website, reading an email, installing or using a software or mobile application.

Site or application publishers using cookies must:

  • inform users of the purpose of cookies,
  • obtain their consent,
  • provide users with a way to refuse them.

The period of validity of the consent given in this framework shall be 13 months maximum.

Information on the use of personal data

Sites that use personal data must include the following information:

  • Contact details of the organization's Data Protection Officer (DPO or DPD), if designated, or a contact point on personal data protection issues
  • Purpose of the processing for which the data are intended
  • Compulsory or optional nature of replies and possible consequences for the Internet user of a failure to reply
  • Recipients or categories of recipients of data
  • Rights of opposition, questioning, access and correction
  • Where necessary, the planned transfers of personal data to a non-EU State
  • Legal basis of data processing (i.e. what legally allows processing: it may be the consent of the persons concerned, the fulfillment of an obligation laid down in a text, the performance of a contract in particular)
  • Mention of the right to lodge a complaint with the Cnil

  Warning : failure to provide information shall be punished by a fine of €1,500.. Any non-consensual computer processing of the collected data is punished by 5 years imprisonment and €300,000 fine.

Only e-commerce complaints can be dealt with by the DGCCRF..

Non-professional site

A non-professional website is the website of a private individual who is not used for a professional activity. For example, it could be a blog.

You must find 3 types of mentions on the website of an individual. Some mentions concern the website itself. Other information relates to cookies. Still others relate to the use of personal data.

The individual who creates a website is not obliged to reveal his identity. However, they must communicate to the hosting provider of their site the elements that will allow to identify them if necessary. These elements of identification shall be covered by professional secrecy. But the website's host has an obligation to disclose them in court proceedings.

If the individual chooses to remain anonymous, the only mandatory information to be found on his website are: name, name or business name and address and telephone number of the hosting provider of its website.

If the individual does not wish to remain anonymous, he must indicate the legal information concerning himself and the host of his website.

  Warning : failure to comply with these obligations may result in imprisonment for up to 1 year and €75,000 fine.

A cookie is a small computer file that allows users to analyze their behavior when visiting a website or using a software or mobile application.

Site or application publishers using cookies must:

  • inform users of the purpose of cookies,
  • obtain their consent,
  • provide users with a way to refuse them.

The period of validity of the consent given in this framework shall be 13 months maximum.

Sites that use personal data must include the following information:

  • Contact details of the organization's Data Protection Officer (DPO or DPD), if designated, or a contact point on personal data protection issues
  • Purpose of the processing for which the data are intended
  • Compulsory or optional nature of replies and possible consequences for the Internet user of a failure to reply
  • Recipients or categories of recipients of data
  • Rights of opposition, questioning, access and correction
  • If necessary, transfers of personal data intended for a non-EU State
  • Legal basis of data processing (i.e. what legally allows processing: it may be the consent of the persons concerned, the fulfillment of an obligation laid down in a text, the performance of a contract in particular)
  • Right to lodge a complaint with the Cnil

  Warning : failure to provide information shall be punished by a fine of €1,500.. Any non-consensual computer processing of the collected data is punished by 5 years imprisonment and €300,000 fine.