The COVID-19 lockdown measures are widening the digital divide. Many French people are struggling to complete their efforts online. The Solidarite-numerique.fr platform was launched to help people who are struggling with digital tools.
During this period of lockdown, the Internet has become essential not only for administrative tasks, but also for working, shopping or staying in touch with loved ones. This is a challenge for nearly 17% of the French population who do not have the knowledge or the equipment to use digital tools. This "illectronism" particularly affects the most vulnerable populations: older people, people with low educational qualifications and low-income households (read more about Vie-publique.fr).
