Building or housing in poor condition: call 0806 706 806

This number is accessible from Monday to Friday from 9am to 12pm and from 2pm to 5pm and is intended for tenants, landlords, trustees, real estate agencies but also for anyone with knowledge of an unsanitary housing situation.

• You are a tenant: the advisor will allow you to better assess the nature and the importance of the problems encountered (humidity, risk of roof collapse, heating functioning poorly...). He will then clarify your rights and also check whether the lessor has already been informed of the problems and how. The advisor may, if necessary, advise you to send a letter detailing the situation and requesting the execution of work.
• You own the property: the advisor will inform you of your obligations and the financial assistance you can claim to carry out the necessary work. The consultant will also detail the information procedures to be carried out with the tenant(s) before the work begins.

Finally, in case of unsanitary conditions, Adil can report the situation with your agreement to the Regional Health Agency (ARS).