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Online shopping
Online payment: dual authentication is now required
Publié le null - Directorate for Legal and Administrative Information (Prime Minister)
From 15 May 2021, all online purchases are subject to strong authentication. When paying, you now need to validate two security criteria. The use of a single code received by SMS is no longer sufficient and must be progressively reinforced. This measure to combat fraud is provided for in a European directive that entered into force in 2018.
Online merchants and banks have 4 weeks from May 15, 2021 to deploy this device. After this period, banks will be able to decline any non-compliant transactions.
Only small transactions (less than €30) or very regular payments (subscriptions, transactions to a trusted beneficiary) may not be concerned if the merchant has requested them.
Strong authentication involves validating two of the following:
- information that only you know (secret code, password);
- the use of a device you own (telephone, computer, case provided by the bank);
- a personal characteristic (fingerprint, facial recognition).
For example, when you make an online purchase, after completing your banking information, you will receive a notification on your mobile phone that prompts you to authenticate in your bank's banking app. You can then authenticate yourself either by typing a code (such as your access code to your online bank accounts) or by placing your finger on the built-in biometric sensor on the phone.
FYI
For customers who do not have a smartphone or an old model, banks offer alternative solutions such as the use of a single-use SMS coupled with a password known by the customer, or the use of a dedicated physical device.
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Service-Public.fr
French Banking Federation
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