A single point of reference in the administrations: start of experimentation

Provided for by the law of 10 August 2018

For a government at the service of a trusted business

, this experiment entered into force on 31 December 2018 for a period of 4 years.

What is the role of the single point of reference?

The single point of contact shall collect from the user and the various authorities concerned the documents necessary for the processing of his application and assign it to the competent department for processing. It is thus the exclusive interface between the user and the public services.

Which administrations are likely to participate in the experiment?

• Government administrations.
• The State's public administrative establishments.
• The following State industrial and commercial public establishments:
  
  • Environment and Energy Management Agency (ADEME);
  • National Agency for Adult Vocational Training (AFPA);
  • National Agency for Radioactive Waste Management (ANDRA);
  • National Agency for Urban Renewal (ANRU);
  • Campus France;
  • Bureau of Geological and Mining Research (BRGM);
  • Business France;
  • Center for International Cooperation in Agricultural Research for Development (CIRAD);
  • National Center for Space Studies (CNES);
  • Atomic Energy and Alternative Energy Commission (AEC);
  • National public establishment for the development and restructuring of commercial and craft spaces (EPARECA);
  • IFP Energies Nouvelles
  • French Research Institute for the Exploitation of the Sea (IFREMER);
  • National Institute of Industrial Environment and Risks (INERIS);
  • Institute for Radiation Protection and Nuclear Safety (IRSN);
  • National Metrology and Testing Laboratory (NML);
  • National Office for Aerospace Studies and Research (ONERA);
  • Business of Greater Paris.

• The following social security bodies:
  
  • Family allowance funds;
  • Primary health insurance funds;
  • Pension and occupational health insurance funds;
  • Unions for the recovery of social security contributions and family allowances;
  • Agricultural social mutual funds;
  • The abovementioned social security bodies in Guadeloupe, Martinique, Guyana, Reunion, Mayotte, Saint-Barthélemy, Saint-Martin and Saint-Pierre-et-Miquelon.

• Local and regional authorities, their groupings and local public bodies which so request may participate, under conditions defined by an agreement signed with the competent State services.

Administrations that decide to set up a single referent will have to publish its contact details and area of expertise on their website.