Since 2015, 900 complaints have been submitted to the French Ombudsman concerning the conditions and procedures for the medical and social care of older persons. 80% involved an Ehpad. This is particularly evident in a recent report by the French Defender of Rights.
The challenge of care facilities for dependent older persons (Ehpad) is to ensure a fair balance between the safety and protection of their residents, on the one hand, and respect for their rights and freedoms, on the other.
The Defender of Rights regularly receives complaints from older persons. Especially called upon since the beginning of the health crisis linked to the Covid-19 epidemic, the Defender of Rights published on May 4, 2021 his report on the fundamental rights of older people residing in Ehpad (read more about Vie-publique.fr).