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Distance selling
Online shopping: what are dangerous products?
Publié le null - Directorate for Legal and Administrative Information (Prime Minister)
You have become used to shopping on the internet: jewelry, toys, smoke detectors, electrical adaptors... but do you know that some products are not compliant with online sales. The 2020 investigation by the Directorate-General for Competition, Consumer Affairs and Fraud Prevention (DGCCRF) revealed that 60% products had anomalies, some could be dangerous and should not have been sold online.
Each year, the DGCCRF verifies the safety and compliance of products that are offered for sale online. The 2020 survey found high levels of non-compliance. A total of 129 products sold in 10 marketplaces were analyzed. Thus, out of 129 products, 41 were found to be dangerous (i.e 32%) and 35 (either 28%), although safe, did not meet the compliance requirements of the regulations.
The list of dangerous products
- Smoke detectors: some did not fire during fire tests (none of the nine analyzed should have been on the market);
- Electrical adapters: most of which have a risk of electric shock (13 out of 15 products have been found to be dangerous);
- jewelry: 38% non-compliant and dangerous products;
- toys: 23% have proven to be dangerous. Some disguise sets and soft toys risked strangulation or suffocation, including small, easily detachable parts.
The DGCCRF requested the relevant marketplaces to withdraw their non-compliant products.
Please note
This cumulative default rate of 60% is significantly superior to the results usually found in surveys targeting the same products in more traditional distribution channels, says the DGCCRF.
Warning
The DGCCRF recommends that buyers remain vigilant and report any anomalies on the site Conso Signal.
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