0 800 360 360: the toll-free number for community-based advice for people with disabilities and carers

The 0 800 360 360 is a free national number (accessible to deaf and hard of hearing people) that switches your call directly to a team of advisors located in your department. She will build with you a local solution.

These may be:

• support for the resumption of care in the city and in the hospital (non-COVID-19 conditions) and support interrupted during the lockdown (e.g. support in finding a treating doctor) or help to refer people affected by COVID-19 or their family caregivers to care or accommodation solutions;
• at-home respite or relieving solutions for family caregivers (support for needs emerging from confinement or families continuing to host a family member in confinement at home);
• increased support for more complex needs or problems aggravated by the health crisis;
• support for children with disabilities in the care of the Children's Welfare Agency (CSO).