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New Vital Card: Beware of SMS scam!

Publié le null - Directorate for Legal and Administrative Information (Prime Minister)

Crédits : © Fizkes -

Have you received a text message from Health Insurance asking you to renew or update your Vital Card? Beware, you are being scammed! explains this scam and tells you how to protect yourself.

A text scam

This scam attempt is by SMS. You receive a message asking you to click on a link to renew your Vital Card. This link takes you to a similar webpage to that of the Health Insurance. You will then be asked to provide your name, address and bank details.

This scam asks you to pay a few cents euros to get your new Vitale card.

Scammers can also contact you by phone, posing as your banker, to share personal and banking information. The point is to make you believe that he wants to stop the scam when he actually wants to finalize it.

How to avoid this scam?

In order to avoid being trapped, several elements should be remembered:

  • Health Insurance never asks by message to update his vital card.
  • Updating a Vitale card is free of charge and is done at specific points in pharmacies or at your doctor's office. It's never done on the Internet.
  • Only the connection to your Ameli account allows the secure exchange of your information with the Health Insurance.
  • Receiving an evening and weekend call from your banker or bank advisor is suspicious. Do not disclose any banking information during these calls.
  • Oppose immediately when the fraudster has successfully obtained your bank details.


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