Contact the Health Insurance Ombudsman from your ameli account (Online Service)

National Health Insurance Fund (Cnam)

You can be guided by the Health Insurance chatbot after asking about “ contact the mediator ”.

Go to the online procedure

Verified 08 February 2024 - Directorate for Legal and Administrative Information (Prime Minister)

For details, please use the practical information sheets :

J'ai réalisé une démarche administrative

Je donne mon avis sur Services Publics +. L'administration concernée me répondra.