Parents of students with disabilities: the school is at your service on 0 805 805 110
Publié le null - Mise à jour le 31 août 2023 - Legal and Administrative Information Directorate (Prime Minister)
Do you have any questions about your disabled child's education? Do you need listening and support in your efforts? Does your child want clarification or support? The Ministry of National Education provides the national unit throughout the year
School Disability Aid
and local cells
Inclusive school
to answer you with a unique number: the 0 805 805 110.
The national toll-free number 0 805 805 110 (free service + price of a call) allows you to reach, through an interactive server and as needed, either:
the national cell
School Disability Aid
;
the department's listening and response units
Inclusive school
which complements the need for more closeness in the responses. The objectives of these local cells are:
inform families about existing arrangements and the functioning of the inclusive school's public service;
Respond to families on their child(ren)'s file if possible within 24 hours of the call. If the answers require more detailed research or information from people who know the student's situation, the families are then contacted again.
This number is open all year round, from Monday to Friday from 9am to 5pm.
The service is accessible to the hearing impaired at the 0 800 730 123.
You can also write to: aidehandicapecole@education.gouv.fr.
FYI
launched in the fall of 2019 by the Ministry of National Education and the Canopé network, Inclusive school heading is a support and educational resource platform for first and second-level teachers as well as accompanying students with disabilities (AESH) in the context of public service
