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Template: Challenge a transaction on its statement of account

Allows you to dispute a statement of account with your bank in case of error on a transaction or disagreement on the amount of shares, the fees charged or the counting of the value dates.

Dear Sir,

Reading my last bank statement, dated [(...)] , I noticed an error in the amount charged to my account [(account reference)] in execution of the transfer [(reference number)] in favor of [(name of beneficiary)] .. The exact amount of this transaction was [(...)] euro, as evidenced by the transfer order, a copy of which is attached.

Please recycle my account as soon as possible by the amount corresponding to the difference wrongly debited.

[(Signature)]

Verified 20 October 2020 - Directorate for Legal and Administrative Information (Prime Minister)

For details, please use the practical information sheets :