Challenge a transaction on their statement of account (Document Template)

Allows you to dispute an account statement with your bank in the event of an error on a transaction or disagreement on the amount of the charges, charges levied or value date statement.

Madam, Sir,

On reading my last bank statement, dated [(...)] However, I found an error in the amount charged to my account [(account reference)] in execution of the transfer [(reference number)] done in favor of [(name of beneficiary)] . The exact amount of this transaction was [(...)] euros, as shown by the transfer order, a copy of which I am sending you.

Please reccredit my account as soon as possible for the amount corresponding to the difference wrongly debited.


Verified 01 February 2024 - Directorate for Legal and Administrative Information (Prime Minister)

For details, please use the practical information sheets :

J'ai réalisé une démarche administrative

Je donne mon avis sur Services Publics +. L'administration concernée me répondra.