Complaints in the event of cross-border consumer disputes in the European Union (Online service)

European Consumer Center France

Intended for French consumers who encounter problems following a purchase, in particular via the Internet, in another European Union country, Iceland and Norway.

Go to the online procedure

Verified 22 April 2022 - Directorate for Legal and Administrative Information (Prime Minister)

J'ai réalisé une démarche administrative

Je donne mon avis sur Services Publics +. L'administration concernée me répondra.