Refer to the SNCF mediator in the context of a challenge to a contravention (Model document)

National Institute of Consumer Affairs (INC)

Allows you to contact the mediator of the SNCF Mobilités after one of these companies refuses to respond favorably to your challenge of the minutes of infringement.

Go to the letter template

Verified 06 March 2024 - Directorate for Legal and Administrative Information (Prime Minister)

For details, please use the practical information sheets :

J'ai réalisé une démarche administrative

Je donne mon avis sur Services Publics +. L'administration concernée me répondra.