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What recourse if the identity card or passport file is refused?
Verified 08 mars 2021 - Directorate for Legal and Administrative Information (Prime Minister), Ministry of the Interior, Ministry for Europe and Foreign Affairs
What applies to you ?
Depending on your personal situation, the steps to take may vary.
When applying for an identity card or passport, you may encounter difficulties that you consider unjustified. Your remedies depend on the authority that rejected your case.
By City Hall
The town hall is responsible for welcoming the users, registering the request and forwarding it to the Centre d'expertise et de ressources titles (Cert). It is not the responsibility of his services to accept or reject a file.
If you have problems with the town hall, you can enter the Cert by mail to inform it of the situation.
Répondez aux questions successives et les réponses s’afficheront automatiquement
Auvergne-Rhône-Alpes
Who shall I contact
Burgundy-Franche-Comté
Who shall I contact
Brittany
Who shall I contact
Centre-Loire Valley
Who shall I contact
Corsica
Who shall I contact
Large East
Who shall I contact
Hauts-de-France
Who shall I contact
Ile-de-France
Paris (75)
Who shall I contact
Paris Police Prefecture (CNI-Passport)
Mailing Address:
Font Prefecture
DPG - 2nd Office
9 boulevard du Palais
75195 Paris cedex 04
Seine-et-Marne (77)
Who shall I contact
Yvelines (78)
Who shall I contact
Tone (91)
Who shall I contact
Hauts-de-Seine (92)
Who shall I contact
Seine-Saint-Denis (93)
Who shall I contact
Val-de-Marne (94)
Who shall I contact
Val-d'Oise (95)
Who shall I contact
Normandy
Who shall I contact
New Aquitaine
Who shall I contact
Occitanie
Who shall I contact
Pays de la Loire
Who shall I contact
Provence-Alpes-Côte d'Azur (Paca)
Who shall I contact
Overseas
Guadeloupe (971)
Who shall I contact
Guyana (973)
Who shall I contact
The Meeting (974)
Who shall I contact
Martinique (972)
Who shall I contact
Mayotte (976)
Who shall I contact
By Cert (Prefecture)
You may appeal gracious by writing to the Cert Centre of Expertise and Resource.
Répondez aux questions successives et les réponses s’afficheront automatiquement
Auvergne-Rhône-Alpes
Who shall I contact
Burgundy-Franche-Comté
Who shall I contact
Brittany
Who shall I contact
Centre-Loire Valley
Who shall I contact
Corsica
Who shall I contact
Large East
Who shall I contact
Hauts-de-France
Who shall I contact
Ile-de-France
Paris (75)
Who shall I contact
Paris Police Prefecture (CNI-Passport)
Mailing Address:
Font Prefecture
DPG - 2nd Office
9 boulevard du Palais
75195 Paris cedex 04
Seine-et-Marne (77)
Who shall I contact
Yvelines (78)
Who shall I contact
Tone (91)
Who shall I contact
Hauts-de-Seine (92)
Who shall I contact
Seine-Saint-Denis (93)
Who shall I contact
Val-de-Marne (94)
Who shall I contact
Val-d'Oise (95)
Who shall I contact
Normandy
Who shall I contact
New Aquitaine
Who shall I contact
Occitanie
Who shall I contact
Pays de la Loire
Who shall I contact
Provence-Alpes-Côte d'Azur (Paca)
Who shall I contact
Overseas
Guadeloupe (971)
Who shall I contact
Guyana (973)
Who shall I contact
The Meeting (974)
Who shall I contact
Martinique (972)
Who shall I contact
Mayotte (976)
Who shall I contact
You can also exercise hierarchy to the Directorate for Civil Liberties and Legal Affairs (DLPAJ) of the Ministry of the Interior.
Who shall I contact
Finally, if your efforts are unsuccessful, you can contact the services of the Advocate.
Enter Rights Defender Online
Advocate
FYI : You can refer.
By the Consulate (or Embassy)
If your application is refused at the consulate or embassy, you can send a ex gratia to the Consul General or the Ambassador.
Who shall I contact
you can send hierarchy the foreigner French Service of the Ministry of Foreign Affairs.
If your efforts remain unsuccessful, the services of the Advocate may be seized.
Enter Rights Defender Online
Advocate
FYI : You can refer.