Renewal of an application for social housing
Verified 14 May 2021 - Directorate for Legal and Administrative Information (Prime Minister)
An application for social housing has to be renewed every year. If you do not, your application is canceled. If you still want to apply for social housing, you will have to go through the whole application process again.
Infographie - How long will it take to renew your application?
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Are you still waiting for social housing?
Please note that your request is valid for one year.
You must renew it 1 month before this anniversary date, that is, after 11 months.
Otherwise, your request will be deleted.
To avoid any oversight, you are notified (by email or mail) of the deadline to renew your request.
Renewal can be done via the Internet or over the counter.
Via the Internet
You can use this website:
Applying for social housing online (and renewing)
You have to click on "I am managing my request", then you identify with France Connect.
You must provide the following:
- Scan your ID (two-sided ID card or passport)
- If you are a foreigner, a residence permit attesting to the regularity of your stay in France
If your situation has changed (address, income, family situation, dependants, health status...), indicate it and provide the scanned proof. For example: eviction order, notice letter (leave) of the owner of the dwelling you rent, prefectural order prohibiting residence, pregnancy certificate, disability card, divorce or non-conciliation order.
Once your renewal has been completed, a renewal certificate will be sent to you within 1 month by email.
At the counter
How do I fill out the form?
You must use this form:
You must provide the unique registration number of your application and tick the "Renewal of an application in progress" box.
You must indicate whether your situation has changed (address, income, family situation, dependants, medical condition...) and provide a copy of the proof.
For example: eviction order, notice letter (leave) of the owner of the dwelling you rent, prefectural order prohibiting residence, pregnancy certificate, disability card, divorce or non-conciliation order.
You must provide the following:
- Copy of your ID (double-sided ID card or passport)
- If you are a foreigner, a copy of a residence permit attesting to the regularity of your stay in France
Where to deposit the form?
You can submit your application at one of the following counters:
- Social landlord or government agency (possibly the city hall). There is a list of social housing application desks.
- Agency for Housing Action, if you are employed by a private sector (non-agricultural) company of more than 20 persons and contributing to the employers' contribution to the building effort (1% housing). To find out, you should ask your employer.
- Social service of your administration, if you are a public servant
- Integrated Reception and Orientation Service (IACS), if you are hosted in an accompanying facility
A renewal certificate is delivered to you within 1 month by post.
If you have applied for social housing and no housing has been allocated to you, you must renew your application every year.
A reminder is sent to you at least 1 month before the expiration of the anniversary date of your request to inform you:
- the need to renew your application
- and the time limit for renewal
Depending on how you made your request, this reminder is sent to you either by email or by post:
Répondez aux questions successives et les réponses s’afficheront automatiquement
Request via internet
The reminder is sent to you:
- Either by email
- Either by electronic and postal mail (single letter) if you have indicated that you want a postal mail
Other case
The reminder is sent to you:
- Either by post (single letter), if you have not provided an email address
- Either by email, if you have provided your email address
A non-renewed request is automatically canceled.
If you still wish to apply for social housing, you must repeat the entire application process. A new unique registration number will be assigned to you.
Who can help me?
Find who can answer your questions in your region
Telephone administrative information - Allo Public Service
The informants who answer you belong to the ministry in charge of housing and city planning.
Cost: free service
Attention: the service does not have access to users' personal files and therefore cannot provide information on their progress.
The service is available at the following times:
- Monday: 8.30am to 5.30pm
- Tuesday: 8:30 to 12:15
- Wednesday: 8:30 to 12:15
- Thursday: 8.30am to 5.30pm
- Friday: 1 p.m. to 4:15 p.m
- Lundi : de 08h30 à 17h30
- Mardi : de 08h30 à 12h15
- Mercredi : de 08h30 à 12h15
- Jeudi : de 08h30 à 17h30
- Vendredi : de 13h00 à 16h15
Online service
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Service-Public.fr
Housing action
Ministry of Housing