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Entitlement to enforceable housing (Dalo): to assert his right to housing
Verified 22 May 2023 - Legal and Administrative Information Directorate (Prime Minister)
You have applied for social housing, but you have not obtained a proposal for housing adapted to your situation (number of people to be housed, amount of your income, disability...)?
A solution is possible, under certain conditions. For this, you have to make a Dalo appeal. We'll explain how.
What applies to you ?
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For accommodation in Île-de-France
The Dalo appeal must allow for the award of urgent social housing.
It is reserved for certain applicants for social housing, who are the only ones who can benefit from it.
FYI
But going to Dalo doesn't guarantee that you're going to get social housing quickly. The possibility of obtaining social housing is above all subject to the number of housing units available.
To benefit from the right to housing (Dalo), you must complete the following conditions :
- Be French or have a valid right or residence permit
- Complete the income requirements for social housing
In addition, you must be in at least 1 of the following :
- Not having received a proposal for social housing adapted to your needs (number of people to be housed...) and your abilities (income...), despite a waiting time greater than abnormally long delay
- Being homeless (staying with relatives, being homeless...)
- Have a court order evicting you from your home, without resettlement
- Be hosted in a lodging structure or a social hotel residence continuously for more than 6 months
- Be temporarily housed in transitional housing (for example, housing provided by an association) or a home (social residence, house, family pension...) for more than 18 months
- Living in a room unsuitable for the home (cellar, garage, shop, windowless room...)
- Living in a home unhealthy or in a dangerous dwelling (risks of collapse or fire, insecurity linked to delinquency...)
- Be disabled, or have a disabled person or at least 1 minor child at your care, and living in a dwelling overbusy or not decent (without facilities allowing access to drinking water, drainage of dirty water, normal heating, lighting and the operation of household appliances...).
FYI
In general, you should also applying for social housing.
To make your appeal Dalo, you can get help from one of the following people:
- A social worker, notably at the Caf: titleContent or in town hall
- One approved association
You must provide the following:
- Cerfa Form No. 15036 to be printed, completed and signed
- Supporting documents indicated on the explanatory note
Amicable appeal to the departmental mediation commission for a housing offer
You must send these documents to the Secretariat of the Dalo Mediation Commission of the department where you want to obtain social housing. You can either deposit them with the Commission Secretariat or send them to the Commission Secretariat by registered letter with acknowledgement of receipt.
Who shall I contact
Warning
You only have to make one recourse Dalo and you only have to send it to one mediation commission.
When the Commission Secretariat received your complete file, it sends you an acknowledgement.
The date of the acknowledgement of receipt shall be the date of a period of three months during which the Commission must make its decision.
The commission must make its decision within 3 months from the date of acknowledgement of receipt of your appeal Dalo.
The Commission shall take its decision taking into account the following criteria:
- Number of persons to be accommodated
- Health and physical fitness or disability of persons to be housed
- Workplaces, places of activity and availability of means of transport
- Proximity to the equipment and services needed for your needs
Répondez aux questions successives et les réponses s’afficheront automatiquement
The commission has declared you a priority applicant
You need to be assigned housing urgently.
The commission sends your request to the prefect specifying the characteristics that the accommodation must have.
The prefect must offer you accommodation adapted to your needs (number of people to stay...) and capacities (amount of your income...) within 6 months.
The commission sends you by registered letter with acknowledgement of receipt a notification.
This notification shall inform you of the Commission's decision.
It also tells you that you risk losing the benefit of this decision if, when you receive a housing proposal tailored to your needs and abilities, you refuse it.
After receiving the commission's notification, you can inquire about the progress of your application by calling the following number:
Who shall I contact
- Dalo: call number reserved for priority housing applicants in Île-de-France
To find out about a Dalo file in progress in Île-de-France
Telephone: 01 77 45 45 45
Monday to Friday, from 9 am to 5 pm
Warning
You must continue to renew your application for social housing (and if necessary, update it) until a home is assigned to you.
The commission has said that your request is not urgent
You will not be assigned emergency accommodation.
The commission sends you a notification by registered letter with acknowledgement of receipt. This notification informs you of the board's decision and why you are not considered a priority applicant.
You have two months to challenge the reasons for this refusal. To do this, you can:
- Send a signed letter to the secretariat of the committee with the documents to prove your situation
- Or make a contentious appeal to administrative tribunal. You don't have to hire a lawyer to do that. You can choose to have a social worker or a approved association.
A request for accommodation is advised by the commission
When the committee considers that a housing proposal is not suitable for your situation, it directs your Dalo appeal to an enforceable right to accommodation (Daho) appeal.
One Daho appeal makes it possible to obtain, as a matter of urgency, transitional housing (for example, housing provided by an association) or housing-for-home (for example, in a social residence, a house-house, a boarding house, etc.) or accommodation in a hotel residence with a social purpose.
Within 6 months who follow the decision of the commission recognizing you as a priority applicant, the prefect must make you accommodation proposals adapted to your needs and abilities.
During this period, you can inquire about the progress of your application by calling the following number:
Who shall I contact
- Dalo: call number reserved for priority housing applicants in Île-de-France
To find out about a Dalo file in progress in Île-de-France
Telephone: 01 77 45 45 45
Monday to Friday, from 9 am to 5 pm
After this period, if the prefect has not made you a proposal for suitable accommodation, you have 4 months to file an appeal before the administrative tribunal.
Warning
You must continue to renew your application for social housing (and if necessary, update it) , until a home is assigned to you.
To appeal to the Administrative Court
You have to appeal before the Administrative Court within 4 months of the end of the period of time to be given to the prefect to offer you accommodation.
To do this, you must provide the administrative tribunal a copy of the decision of the mediation commission recognizing you as a priority and as being in urgent need of accommodation. You don't have to hire a lawyer. You can get help from a social worker or a approved association.
Warning
You must continue to renew your application for social housing (and if necessary, update it) , until a home is assigned to you.
Decision of the Administrative Court
The Administrative Tribunal has 2 months to reach a decision.
The court can require the housing department to house you when the judge finds that you meet the following 2 conditions:
- A mediation commission has recognized you as a priority applicant
- You have not been provided with accommodation suitable to your needs and abilities
FYI
This remedy does not entitle you to any compensation. But you can bring another action (so-called "claim for damages") before the administrative court, if you believe that you have suffered harm.
For housing in the provinces
The Dalo appeal must allow for the award of urgent social housing.
It is reserved for certain applicants for social housing, who are the only ones who can benefit from it.
FYI
But going to Dalo doesn't guarantee that you're going to get social housing quickly. The possibility of obtaining social housing is above all subject to the number of housing units available.
To benefit from the right to housing (Dalo), you must complete the following conditions :
- Be French or have a valid right or residence permit
- Complete the income requirements for social housing
In addition, you must be in at least 1 of the following :
- Not having received a proposal for social housing adapted to your needs (number of people to be housed...) and your abilities (income...), despite a waiting time greater than abnormally long delay
- Being homeless (staying with relatives, being homeless...)
- Have a court order evicting you from your home, without resettlement
- Be hosted in a lodging structure or a social hotel residence continuously for more than 6 months
- Be temporarily housed in transitional housing (for example, housing provided by an association) or a home (social residence, house, family pension...) for more than 18 months
- Living in a room unsuitable for the home (cellar, garage, shop, windowless room...)
- Living in a home unhealthy or in a dangerous dwelling (risks of collapse or fire, insecurity linked to delinquency...)
- Be disabled, or have a disabled person or at least 1 minor child at your care, and living in a dwelling overbusy or not decent (without facilities allowing access to drinking water, drainage of dirty water, normal heating, lighting and the operation of household appliances...).
FYI
In general, you should also applying for social housing.
To make your appeal Dalo, you can get help from one of the following people:
- A social worker, notably at the Caf: titleContent or in town hall
- One of the approved associations. For a list, ask the city council or the prefecture of department (some prefectures publish this information on their website).
You must provide the following:
- Cerfa Form No. 15036 to be printed, completed and signed
- Supporting documents indicated on the explanatory note
Amicable appeal to the departmental mediation commission for a housing offer
You have to submit those documents to the Secretariat of the Dalo Mediation Commissionfrom the department where you want to get social housing. You can either deposit them with the Commission Secretariat or send them to the Commission Secretariat by registered letter with acknowledgement of receipt.
To find out the contact details of the commission's secretariat, inquire in the town hall or in the prefecture of department (some prefectures publish this information on their website).
Warning
You only have to make one recourse Dalo and forward it to only one mediation commission.
When the Commission Secretariat received your complete file, it sends you an acknowledgement.
The date of the acknowledgement of receipt shall be the date of a period of three months during which the Commission must make its decision.
The commission must make its decision within three months from the date of acknowledgement of receipt of your appeal Dalo.
The Commission shall take its decision taking into account the following criteria:
- Number of persons to be accommodated
- Health and physical fitness or disability of persons to be housed
- Workplaces, places of activity and availability of means of transport
- Proximity to the equipment and services needed for your needs
Répondez aux questions successives et les réponses s’afficheront automatiquement
You are a priority applicant
You need to be assigned housing urgently.
The commission sends your request to the prefect specifying the characteristics that the accommodation must have. The prefect must offer you accommodation adapted to your needs and abilities within 3 months.
The commission sends you a notification to inform you of its decision and the reasons why it considers you to be a priority applicant. This notification also informs you that you risk losing the benefit of this decision if, when you receive a housing proposal adapted to your needs and abilities, you refuse it.
Warning
You must renew your application for social housing (and if necessary, update it) , until a home is assigned to you.
Your request is not urgent
You will not be assigned emergency accommodation.
The commission sends you a notification to inform you of its decision and the reasons why it refuses to consider your application as a priority or urgent matter.
You have two months to challenge those grounds. To do this, you can:
- Send a signed letter to the secretariat of the committee with the documents to prove your situation
- Or make a contentious appeal to administrative tribunal. You don't have to hire a lawyer to do that. You can choose to be assisted by a social worker or by an approved association.
To find out the list of approved associations, inquire in the city hall or the prefecture of department (some prefectures publish this information on their website).
A request for accommodation is recommended
When the committee considers that a housing proposal is not suitable for your situation, it directs your Dalo appeal to an enforceable right to accommodation (Daho) appeal.
One Daho appeal provides emergency access to transitional housing (e.g. housing provided by an association) or to residential accommodation (e.g. social residence, a temporary residence, a boarding house, etc.) or accommodation in a social hotel residence.
The deadline depends on the department of the mediation commission:
Répondez aux questions successives et les réponses s’afficheront automatiquement
Alpes-Maritimes (06), Bas-Rhin (67), Bouches-du-Rhône (13), Gironde (33), Haute-Garonne (31), Hérault (34), Ille-et-Villaine (35), Loire-Atlantique (44), Nord (59)
Within 6 months who follow the decision of the commission recognizing you as a priority applicant, the prefect must make you housing proposals adapted to your needs (number of people to be housed...) and your abilities (amount of your income...).
After this period, if you have not received a suitable proposal, you have 4 months to appeal to the administrative tribunal.
Warning
You must renew your application for social housing (and if necessary, update it) , until a home is assigned to you.
Other department
Within 3 months who follow the decision of the commission recognizing you as a priority applicant, the prefect must make you housing proposals adapted to your needs (number of people to be housed...) and your abilities (amount of your income...).
After this period, if you have not received a suitable proposal, you have 4 months to appeal to the administrative tribunal.
Warning
You must renew your application for social housing (and if necessary, update it) , until a home is assigned to you.
To appeal to the Administrative Court
You have to appeal before the Administrative Court within 4 months of the end of the period of time to be given to the prefect to offer you accommodation.
To do this, you must provide the administrative tribunal a copy of the decision of the mediation commission recognizing you as a priority and as being in urgent need of accommodation. You don't have to hire a lawyer. You can get help from a social worker or a approved association.
Warning
You must continue to renew your application for social housing (and if necessary, update it) , until a home is assigned to you.
Decision of the Administrative Court
The Administrative Tribunal has 2 months to reach a decision.
The court can require the housing department to house you when the judge finds that you meet the following 2 conditions:
- A mediation commission has recognized you as a priority applicant
- You have not been provided with accommodation suitable to your needs and abilities
FYI
This remedy does not entitle you to any compensation. But you can bring another action (so-called "claim for damages") before the administrative court, if you believe that you have suffered harm.
For an overseas home
The Dalo appeal must allow for the award of urgent social housing.
It is reserved for certain applicants for social housing, who are the only ones who can benefit from it.
FYI
But going to Dalo doesn't guarantee that you're going to get social housing quickly. The possibility of obtaining social housing is above all subject to the number of housing units available.
To benefit from the right to housing (Dalo), you must complete the following conditions :
- Be French or have a valid right or residence permit
- Complete the income requirements for social housing
In addition, you must be in at least 1 of the following :
- Not having received a proposal for social housing adapted to your needs (number of people to be housed...) and your abilities (income...), despite a waiting time greater than abnormally long delay
- Being homeless (staying with relatives, being homeless...)
- Have a court order evicting you from your home, without resettlement
- Be hosted in a lodging structure or a social hotel residence continuously for more than 6 months
- Be temporarily housed in transitional housing (for example, housing provided by an association) or a home (social residence, house, family pension...) for more than 18 months
- Living in a room unsuitable for the home (cellar, garage, shop, windowless room...)
- Living in a home unhealthy or in a dangerous dwelling (risks of collapse or fire, insecurity linked to delinquency...)
- Be disabled, or have a disabled person or at least 1 minor child at your care, and living in a dwelling overbusy or not decent (without facilities allowing access to drinking water, drainage of dirty water, normal heating, lighting and the operation of household appliances...).
FYI
In general, you should also applying for social housing.
To make your appeal Dalo, you can get help from one of the following people:
- A social worker, notably at the Caf: titleContent or in town hall
- One of the approved associations. For a list, ask the city council or the prefecture of department (some prefectures publish this information on their website).
You must provide the following:
- Cerfa Form No. 15036 to be printed, completed and signed
- Supporting documents indicated on the explanatory note
Amicable appeal to the departmental mediation commission for a housing offer
You have to submit those documents to the Secretariat of the Dalo Mediation Commissionfrom the department where you want to get social housing. You can either deposit them with the Commission Secretariat or send them to the Commission Secretariat by registered letter with acknowledgement of receipt.
To find out the contact details of the commission's secretariat, inquire in the town hall or in the prefecture of department (some prefectures publish this information on their website).
Warning
You only have to make one recourse Dalo and forward it to only one mediation commission.
When the Commission Secretariat received your complete file, it sends you an acknowledgement.
The date of the acknowledgement of receipt shall be the date of a period of three months during which the Commission must make its decision.
The commission must make its decision within three months from the date of acknowledgement of receipt of your appeal Dalo.
The Commission shall take its decision taking into account the following criteria:
- Number of persons to be accommodated
- Health and physical fitness or disability of persons to be housed
- Workplaces, places of activity and availability of means of transport
- Proximity to the equipment and services needed for your needs
Répondez aux questions successives et les réponses s’afficheront automatiquement
You are a priority applicant
You need to be assigned housing urgently.
The commission sends your request to the prefect specifying the characteristics that the accommodation must have. The prefect must offer you accommodation adapted to your needs and abilities within 3 months.
The commission sends you a notification to inform you of its decision and the reasons why it considers you to be a priority applicant. This notification also informs you that you risk losing the benefit of this decision if, when you receive a housing proposal adapted to your needs and abilities, you refuse it.
Warning
You must renew your application for social housing (and if necessary, update it) , until a home is assigned to you.
Your request is not urgent
You will not be assigned emergency accommodation.
The commission sends you a notification to inform you of its decision and the reasons why it refuses to consider your application as a priority or urgent matter.
You have two months to challenge those grounds. To do this, you can:
- Send a signed letter to the secretariat of the committee with the documents to prove your situation
- Or make a contentious appeal to administrative tribunal. You don't have to hire a lawyer to do that. You can choose to be assisted by a social worker or by an approved association.
To find out the list of approved associations, inquire in the city hall or the prefecture of department (some prefectures publish this information on their website).
A request for accommodation is recommended
When the committee considers that a housing proposal is not suitable for your situation, it directs your Dalo appeal to an enforceable right to accommodation (Daho) appeal.
One Daho appeal provides emergency access to transitional housing (e.g. housing provided by an association) or to residential accommodation (e.g. social residence, a temporary residence, a boarding house, etc.) or accommodation in a social hotel residence.
Within 6 months who follow the decision of the commission recognizing you as a priority applicant, the prefect must make you housing proposals adapted to your needs (number of people to be housed...) and your abilities (amount of your income...).
After this period, if you have not received a suitable proposal, you have 4 months to appeal to the administrative tribunal.
Warning
You must renew your application for social housing (and if necessary, update it) , until a home is assigned to you.
To appeal to the Administrative Court
You have to appeal before the Administrative Court within 4 months of the end of the period of time to be given to the prefect to offer you accommodation.
To do this, you must provide the administrative tribunal a copy of the decision of the mediation commission recognizing you as a priority and as being in urgent need of accommodation. You don't have to hire a lawyer. You can get help from a social worker or a approved association.
Warning
You must continue to renew your application for social housing (and if necessary, update it) , until a home is assigned to you.
Decision of the Administrative Court
The Administrative Tribunal has 2 months to reach a decision.
The court can require the housing department to house you when the judge finds that you meet the following 2 conditions:
- A mediation commission has recognized you as a priority applicant
- You have not been provided with accommodation suitable to your needs and abilities
FYI
This remedy does not entitle you to any compensation. But you can bring another action (so-called "claim for damages") before the administrative court, if you believe that you have suffered harm.
Who can help me?
Find who can answer your questions in your region
- Telephone administrative information - Allo Public Service
The informants who answer you belong to the ministry in charge of housing and city planning.
Cost: free service
Attention: the service does not have access to users' personal files and therefore cannot provide information on their progress.
The service is available at the following times:
- Monday: 8.30am to 5.30pm
- Tuesday: 8:30 to 12:15
- Wednesday: 8:30 to 12:15
- Thursday: 8.30am to 5.30pm
- Friday: 1 p.m. to 4:15 p.m
- Town Hall
- Paris - Center d'action sociale de la ville de Paris (CASVP)
- Departmental Agency for Housing Information (Adil)
- Construction and housing code: article L300-1Right to housing guaranteed by the State
- Construction and housing code: articles R300-1 to R300-2-2Conditions relating to the nationality of the applicant
- Construction and housing code: article L441-2-3Referral to the Mediation Committee
- Construction and housing code: article L441-2-3-1Appeals to the Administrative Court
- Construction and housing code: articles R441-13 to R441-18-5Procedure before the committee
- Code of Administrative Justice: Articles R778-1 to R778-9Proceedings before the Administrative Court
- Order of 20 April 2022 establishing the list of residence permits
- Circular of 13 December 2017 on the implementation of the right to housing enforceable (Dalo) (PDF - 150.5 KB)
- LawyerService-Public.fr
- Legal aidService-Public.fr
- Apply for social housing (HLM)Service-Public.fr
- Claim for damages in courtService-Public.fr
- List of residence permits giving entitlement to housing (Dalo)Legifrance
- Abnormally long waiting time for social housingMinistry of the Environment
- Dalo appeal: explanatory note for filling in the formMinistry of the Environment
- Dalo: approved associations in Île-de-FranceRegional and Interdepartmental Directorate of Accommodation and Housing (DRIHL) Ile-de-France
- To lodge an application before the Administrative Court (PDF - 9.3 MB)Council of State