What is the Personal Activity Account (PAL) in the private sector?
Verified 31 May 2022 - Directorate for Legal and Administrative Information (Prime Minister)
Want to develop professional skills? Want to get recognition for your civic engagement? We'll give you the information you need to remember.
The personal activity account (CPA) is an account opened for each person.
It contributes to the right to professional qualification and allows for the recognition of civic engagement.
The CPA holder is entitled to comprehensive and personalized support to help him exercise his rights for the implementation of his professional project.
Automatic CPA opening
A CPA is automatically opened to you (from the age of 16) if you are in one of the following situations:
- You hold a job (employment contract under French law performed in France or abroad)
- You are looking for a job or accompanied in a career guidance and integration project
- You are welcomed in a facility and work-related assistance service (State)
- You've asserted your retirement rights
By way of derogation, a CPA shall be opened from the age of 15 years if you have signed a apprenticeship contract.
You are also affected if you are:
- Self-employed
- Artist-author
- Maritime fishing employer with less than 11 employees
- Employer of marine crops with less than 11 employees
- Spouse, partner of Civil partnerships: titleContent or common-law partner of an employer in sea fishing with fewer than 11 employees
- Spouse, Civil partnership partner or employer cohabiting partner of marine crops with less than 11 employees
Opening on account request
Individuals 16 years of age or older who are not in these situations can open a CPA to access online services and benefit from the citizen engagement account.
The personal activity account consists of the following 3 accounts:
The possibilities of converting rights from one account to another are provided for by each account.
In order to access the personalized information (rights, training allowed) and use your rights, you must connect to the website My Training Account and open an account:
Who shall I contact
- Help for My Account Training users
Once you have created your account online, you can get information about using the website moncompteformation.gouv.fr.
By telephone
General information: 09 70 82 35 50 (call not surcharged)
Technical problem on the site or mobile application: 09 70 82 35 51 (call not surcharged)
By E-mail
From your secure space, you can access the contact form to ask your advisor a question.
The online service, managed by the caisse des dépôt et consignment, provides access to the following services:
- Information on social rights and the possibility to simulate them
- Consultation of his pay slips sent by the employer in electronic form
- Services for securing career paths and for geographical and professional mobility
The holder of the CPA decides on the use of his rights. For example, they may take training to obtain a professional qualification or develop their professional skills.
FYI
the rights entered on the CPA, including in the case of departure abroad, remain acquired by their holder until they are used or the account is closed.
The CPA is closed on the date of death of the account holder.
Who can help me?
Find who can answer your questions in your region
- Telephone administrative information - Allo Public Service
The informants who answer you belong to the ministry responsible for labor.
Cost: free service
Attention: the service does not respond questions relating to unemployment compensation and representations to Pôle emploi, civil servants or public service contractors, the amount or payment of social, wage or employer contributions.
The service is available at the following times:
- Monday: 8.30am to 5.30pm
- Tuesday: 8:30 to 12:15
- Wednesday: 8:30 to 12:15
- Thursday: 8.30am to 5.30pm
- Friday: 1 p.m. to 4:15 p.m
- Labor Code: Articles L5151-1 to L5151-6Activity personal account
- Labor Code: Articles R5151-1 to R5151-10Activity personal account