Can an employee have a personal activity account (CPA)?
Verified 22 March 2024 - Directorate for Legal and Administrative Information (Prime Minister)
The personal activity account allows each employee to secure his career path. It allows employees to access the various rights and services that are useful during their career, such as training or professional support. We'll give you the information you need to remember.
The personal activity account (CPA) is an account that groups the 3 accounts following:
The conversion possibilities rights from one account to another are provided for by each account.
The CPA contributes to the right to professional qualification and allows for the recognition of civic engagement.
The CPA holder is entitled to comprehensive and personalized support to help him in the implementation of his professional project.
The personal activity account (CPA) is an account opened for any person in employment who is at least 16 years of age. A CPA is opened from the age of 15 years in the case of signature of a apprenticeship contract.
To access personalized information (rights, training allowed) and use acquired rights, you must connect to the website moncomptetraining.gouv.fr.
Who shall I contact
Help for My Account Training users
Once you have created your account online, you can get information about using the website moncompteformation.gouv.fr.
By telephone
General information: 09 70 82 35 50 (call not surcharged)
Technical problem on the site or mobile application: 09 70 82 35 51 (call not surcharged)
By E-mail
From your secure space, you can access the contact form to ask your advisor a question.
The online service, accessible via the website moncompteformation.gouv.fr provides access to the following:
- Information on social rights and the possibility of simulating them
- Consultation of the pay slips sent by the employer in electronic form
- Services for securing career paths and for geographical and professional mobility
The holder of the CPA decides on the use of his rights. For example, they may take training to obtain a professional qualification.
The CPA is closed on the date of death of the account holder.
A departure abroad does not result in the closure of the account. The rights remain vested by the holder until they are used or the account is closed.
Who can help me?
Find who can answer your questions in your region
Telephone administrative information - Allo Public Service
For more information on this topic, you can contact Allô Service Public.
Cost: free service
The informants who answer you belong to the ministry responsible for labor.
Attention: the service does not have access to users' personal files and cannot therefore provide information on their status.
He does not respond questions relating to unemployment compensation and representations to France Labor (formerly Pôle emploi), the officials or contractual of the fpublic service, the amount or payment of contributions social, wage or management.
The service is available at the following times:
- Lundi : de 08h30 à 17h30
- Mardi : de 08h30 à 12h15
- Horaires exceptionnels le mardi 8 octobre de 09h45 à 12h15
- Mercredi : de 08h30 à 12h15
- Jeudi : de 08h30 à 17h30
- Vendredi : de 13h00 à 16h15
Activity personal account
Activity personal account
Online service