Démarche en ligne

Contact the Electronic Communications Ombudsman online (Online Service)

Allows to contact the electronic communications ombudsman if the dispute could not be settled amicably with the customer or consumer service of its telephone operator or internet service provider.

    Go to the online procedure

    For details, please use the practical information sheets :

    J'ai réalisé une démarche administrative

    Je donne mon avis sur Services Publics +. L'administration concernée me répondra.

    Je donne mon avis

    Émetteur de la démarche en ligne : Electronic Communications Ombudsman

    Verified 15 February 2024 - Directorate for Legal and Administrative Information (Prime Minister)