Seeking compensation in the event of denied boarding (Document Template)

National Institute of Consumer Affairs (INC)

Allows you to benefit from a lump sum compensation (from 250 to 600 € depending on the flight) if you were unable to board because of the lack of space available on the plane.

Go to the letter template

Verified 22 September 2023 - Legal and Administrative Information Directorate (Prime Minister)

For details, please use the practical information sheets :

J'ai réalisé une démarche administrative

Je donne mon avis sur Services Publics +. L'administration concernée me répondra.