Hello childhood in danger, 119: a number for emergency situations

A victim of violence, worried about a peer, concerned about a child’s situation that is in danger or at risk of being in danger: In all of these situations, you can call the 119Hello, childhood in danger.

The 119 is a national number, reachable every day of the year 24/7 and free from all telephones (landlines, mobiles, cabins...).

Who can call 119?

• Children and adolescents facing a situation of risk and danger to themselves or to another child they know.
• Young adults as well as adults facing or concerned by a situation of child in danger or at risk of being in danger (close family, extended family, neighbors, educational community...).

What issues does 119 address?

The appeals relate mainly to violence suffered by children: psychological, physical or sexual violence, within the family or in institutions.

45 professional headphones answer calls and advise or refer applicants based on the situation.

Minors' appeals are given priority.

More ways to contact 119

• By chat going to the page Need some help? site allô119.gouv.fr. To access the chat, just choose your department from the drop-down menu. This service is open to minors and young adults under 21 years of age (for his own situation or that of a comrade, brother, sister...) 7 days a week, every day of the year, Monday to Friday from 3pm to 9pm, Saturday and Sunday from 3pm to 7pm.
• By email by filling in the dedicated form on the same site. Messages are processed from Monday to Friday from 8am to 6pm.
• Via a sign language exchange platform for the deaf or hard of hearing: accessible from Monday to Friday from 8:30 am to 7 pm and Saturday from 9 am to 12 pm.