Online shopping

2023 Rugby World Cup, 2024 Olympic Games: all about your online reservations!

Publié le null - Legal and Administrative Information Directorate (Prime Minister)

Tickets for matches, accommodation, restaurants, transport ... On the occasion of the Rugby World Cup and the 2024 Olympic and Paralympic Games, the Directorate General of Competition, Consumption and Fraud Prevention (DGCCRF) offers you a complete Frequently Asked Questions to help you attend these events in the best possible conditions.

Image 1
Image 1Crédits: kovop58 - stock.adobe.com

During the Rugby World Cup in September 2023 and the 2024 Olympic and Paralympic Games (JOP 2024), which are to take place in France, the DGCCRF has set up a Frequently Asked Questions, available in French and in English.

Whether traveling by train, taxi, catering or accommodation, foreigner visitors and all spectators will find answers to the questions they have to attend the events. The competition of the European Consumer Center France (CEC France) also makes it possible to assist French or foreigners consumers in their rights in the event of a dispute.

You will discover in the FAQ questions grouped by theme:

  • Buy Online
  • Ticketing (Rugby World Cup or JOP 2024)
  • Accommodation
  • Flying
  • Package travel and stays
  • Visas
  • Communication (roaming) and telephone packages

It tells you, for example: where to buy tickets for sports events, whether you need a visa to come to France, what the tourist tax is, how to check the seriousness of an online seller, know the ranking of hotels in Europe, etc.

Finally, a section “Who can help me in case of a problem?” informs you about the amicable or legal steps to take in case of a dispute, whether you are a French resident or foreigners.

Reminder

In case of a problem of consumption with a professional, you can report it on SignalConso.

Additional topics

Agenda

Voir toutes les échéances