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Passport of a major: in case of theft

Verified 08 mars 2021 - Directorate of Legal and Administrative Information (Prime Minister), Ministry of the Interior

In France

If your passport has been stolen, a flight declaration must be made. This declaration must be provided on the renewal application. The other documents to be provided in support of the file depend on the type of passport that was stolen.

If the flight took place in France

You have to go to a police station or a gendarmerie.

Who shall I contact

A receipt will be given to you.

If the flight took place at the foreigner

You should contact the local police authorities and the nearest French consulate.

A receipt will be given to you.

The place of application does not depend on your home. You can go to any town hall, provided it is equipped with a registration station.

Your presence is essential for taking prints.

  Warning : the service may require that the file be filed by appointment only.

You can complete square form at the box office or prepare the file by making a pre-application online.

Pre-application

National Secured Securities Agency

Accessible with an ANTS account or via France Connect

You will then have to go to the town hall to finalise the application with the supporting documents.

The City Council will collect your data using the pre-application number, verify your supporting documents and collect your fingerprints.

The documentation required to support the file depends on the type of passport that was stolen.

Documents must be presented original.

General case

If the stolen passport was biometric

  • Flight Declaration

If it was an old model

You have a valid ID
  • Your ID
  • Flight Declaration
You have an expired ID
Expiration Date: less than 5 years
  • Your ID
  • Flight Declaration
Expiration Date: over 5 years
  • Flight Declaration
You don't have an ID
  • Flight Declaration

Guyana

If the stolen passport was biometric

  • Flight Declaration

If it was an old model

You have a valid ID
  • Your ID
  • Flight Declaration
You have an expired ID
Expiration Date: less than 5 years
  • Your ID
  • Flight Declaration
Expiration Date: over 5 years
  • Flight Declaration
You don't have an ID
  • Flight Declaration

In Mayotte

If the stolen passport was biometric

  • Flight Declaration

If it was an old model

You have a valid ID
  • Your ID
  • Flight Declaration
You have an expired ID
Expiration Date: less than 5 years
  • Your ID
  • Flight Declaration
Expiration Date: over 5 years
  • Flight Declaration
You don't have an ID
  • Flight Declaration

  FYI : if you wish to use a usage name that is not yet on your identity card, other documents may be required depending on the nature of the second name: husband's name or name of other parent.

General case

The passport costs €86

Tax stamp purchase online - Passport

Ministry of Finance

Bring a credit card

Guyana

  • If you provide the photo: €43
  • If the photo is taken at the ticket office (only in the absence of a professional photographer): €44.50

Tax stamp purchase online - Passport

Ministry of Finance

Bring a credit card

How to buy a tax stamp?

In Mayotte

  • If you provide the photo: €86
  • If the photo is taken at the ticket office (only in the absence of a professional photographer): €89

Tax stamp purchase online - Passport

Ministry of Finance

Bring a credit card

How to buy a tax stamp?

The passport is not made in the country and therefore cannot be issued immediately. Manufacturing lead times depend on the location and time of application. For example, as summer holidays approach, delays are likely to increase significantly.

To find out how long the current period is, you can call the interactive voice server.

  Warning : if the town hall only receives an appointment, the deadline for obtaining this appointment must also be taken into account. These delays can be several months after the coronavirus containment period

Who shall I contact
  • 34 00 - Passport: enquire about delivery times

    Interactive voice server that informs you of the delivery times updated according to the location of the request.

    Phone

    From the city: 34 00 : choice 4, then 3, then department number (cost of a local call)

    From overseas: 09 70 83 07 07

    From abroad: +33 9 70 83 07 07

If you have entered a mobile phone number on your application, you will receive an SMS when the passport is available.

You can also follow your request on the ANTS website.

Follow your passport application

National Secured Securities Agency

Bring the application number provided at the file.

The passport that is issued is a passport biometric.

It must be removed within 3 months. After this period, the passport is destroyed.

You must personally withdraw it at the place of filing and sign it on site.

The passport is valid for 10 years.

To foreigner

If the flight took place at the foreigner

You should contact the local police authorities and the nearest French consulate.

If the flight took place in France

you have to go to a police station or a police force.

Who shall I contact

A receipt will be given to you.

You have to go to the consulate or the embassy.

Your presence is essential for taking prints.

  Warning : the service may require that the file be filed by appointment only.

Europe

In most countries, you can request that the passport be sent to you by mail. To benefit from this, you must be registered in the foreigner of the same country, have an e-mail and be able to transmit files over the Internet.

In this case, in addition to the necessary supporting documents, a postage-paid envelope purchased from the authorised service provider in the country must be provided at the time of filing. Consulate for information on the qualified provider, the size of the envelope to be provided, and the postage required.

If you do not indicate anything at the time of filing, you will have to withdraw the passport instead of filing the file.

If you prefer to withdraw it from a honorary consul , this request must be indicated at the box office at the time of filing.

In another country

If you do not indicate anything at the time of filing, you will have to withdraw the passport instead of filing the file.

If you prefer to withdraw it from a honorary consul , this request must be indicated at the box office at the time of filing.

In some, you can request that the passport be sent to you by mail. To benefit from this, you must be registered in the foreigner of the same country, have an e-mail and be able to transmit files over the Internet.

In this case, in addition to the necessary supporting documents, a postage-paid envelope purchased from the authorised service provider in the country must be provided at the time of filing. You should ask the consulate to find out who is entitled to pay, the size of the envelope to be provided, the postage required.

Documents must be presented original.

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If the stolen passport was biometric

  • ID less than 6 months and compliant
  • Amount €96 (or €99 if the photo is taken directly at the ticket office: only some)
  • Proof of domicile
  • Flight Declaration

If it was an old model

You have a valid ID
  • Your ID
  • ID less than 6 months and compliant
  • Amount €96 (or €99 if the photo is taken directly at the ticket office: only some)
  • Proof of domicile
  • Flight Declaration
You have an expired ID
Expiration Date: less than 5 years
  • Your ID
  • ID less than 6 months and compliant
  • Amount €96 (or €99 if the photo is taken directly at the ticket office: only some)
  • Proof of domicile
  • Flight Declaration
Expiration Date: over 5 years
  • ID less than 6 months and compliant
  • Amount €96 (or €99 if the photo is taken directly at the ticket office: only some)
  • Proof of domicile
  • Flight Declaration
You don't have an ID
  • ID less than 6 months and compliant
  • Amount €96 (or €99 if the photo is taken directly at the ticket office: only some)
  • Proof of domicile
  • Flight Declaration

If you provide the photo

The passport costs €96

You can pay in cash. Some consulates also accept payment by credit card, check or transfer. Consult the Consulate's website to find out how to pay.

If photo is taken at the ticket office

(only some)

The passport costs €99

You can pay in cash. Some consulates also accept payment by credit card, check or transfer. Consult the Consulate's website to find out how to pay.

The passport is not made in the country and therefore cannot be issued immediately. Manufacturing lead times depend on the location and time of application.

If you provided a mobile phone number on the application form, you will receive an SMS when the passport is available.

Follow your passport application

National Secured Securities Agency

Bring the application number provided at the file.

The passport that is issued is a passport biometric.

On site

You must withdraw it personally at the place of filing or at a honorary consul and sign it on the spot.

It must be removed within 3 months. After this period, the passport is destroyed.

By mail

At the time of filing, if you have requested to receive the passport by mail, you receive a notification email containing a secret code.

As soon as you receive your passport, you must enter the online acknowledgement.

Acknowledge your passport

National Secured Securities Agency

Bring the passport number, the secret code received by email and the scan of the signed and dated delivery certificate

The passport is valid for 10 years.