Who to contact in case of difficulty?

The Defender of Rights shall ensure that rights and freedoms are respected by all persons, whether public or private. You can enter it in the following cases:

• Relations with public services: error on a file, slowness, lack of response, failure to implement a decision...
  rights defender (former ombudsman of the Republic)
• Rights of the child: abuse, non-schooling, isolation, conflicts between parents affecting the child
  rights defender (former children's defender)
• Discrimination: unequal treatment based on religion, origin, sex, age, physical appearance...
  rights defender (ex-Halde)
• Ethics of persons responsible for security: acts of police personnel, gendarmerie, security, guarding... deemed contrary to the ethics of security
  defender of rights (former national security ethics commission)

• Insurance: refusal of reimbursement, dispute over expertise ...
  insurance ombudsman, arbitrator or supervisory authority
• Health insurance: late reimbursement, daily allowances not received ...
  health insurance conciliator
• Bank: account opening, fees ...
  banking ombudsman
• FCA: access to benefits, late payment ...
  mediator family allowance fund
• Unemployment: delay, non-payment of benefits ...
  pôle emploi mediator
• Water: consumption, sanitation...
  water mediator
• Education: enrollment, repetition...
  national and higher education ombudsman
• Gas, electricity: billing or supply problem ...
  national energy ombudsman
• Mail: lost mail, dispute over financial service ...
  mediator of the La Poste group
• Health: access to medical records ...
  user relations committee
• SNCF: delay, reimbursement ...
  SNCF mediator
• Taxes: error on opinion, disagreement on levy ...
  ombudsman of the ministry of economy, finance and industry
• Telephony, Internet access or TV: billing, provision of the service, termination ...
  electronic communications ombudsman