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Pôle emploi Monthly Update
Verified 01 January 2023 - Directorate for Legal and Administrative Information (Prime Minister)
You must refresh and renew your monthly registration on the list of job seekers according to the official monthly calendar of Pôle emploi (ex-Assedic), regardless of your nationality. You must also report in your personal space any changes to your situation that may affect your availability and entitlement to unemployment benefits.
What applies to you ?
Your situation is the same
You must respect the calendar set up by Pôle emploi.
Month | Opening refresh | The bank transfer will be made from | Refresh close |
---|---|---|---|
December 2022 | 28 December 2022 | 2 January 2023 | 15 January 2023 |
January 2023 | 28 January 2023 | 1to February 2023 | 15 February 2023 |
February 2023 | 26 February 2023 | 1to March 2023 | 15 March 2023 |
March 2023 | 28 March 2023 | 3 April 2023 | 15 April 2023 |
April 2023 | 28 April 2023 | 3 May 2023 | 15 May 2023 |
May 2023 | 28 May 2023 | 1to June 2023 | 15 June 2023 |
June 2023 | 28 June 2023 | 3 July 2023 | 15 July 2023 |
July 2023 | 28 July 2023 | 1to August 2023 | 15 August 2023 |
August 2023 | 28 August 2023 | 1to September 2023 | 15 September 2023 |
September 2023 | 28 September 2023 | 2 October 2023 | 15 October 2023 |
October 2023 | 28 October 2023 | 2 November 2023 | 15 November 2023 |
November 2023 | 28 November 2023 | 1e December 2023 | 15 December 2023 |
December 2023 | 28 December 2023 | 2 January 2024 | 15 January 2024 |
Please note
The date indicated in 3e table column (bank transfer) is the date of transmission to your bank of the first transfers of the discount period, it corresponds to a discount upon opening. The corresponding amount will appear on your bank account in the following days, depending on the bank deadlines that may vary according to the institution.
Once the discount is made, the transfer of the allowance will appear on your bank account within an average time of 3 working days.
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Online
You can refresh and renew your registration by logging in to your Pôle emploi personal area.
By phone
Who shall I contact
By phone
39,49
- To update your situation, report a change of situation, inform you of a payment: automated service 7 days a week, 24 hours a day - Free service + call price
- To be contacted by an advisor to sign up, please inform yourself, change an appointment: service accessible at the times set by each Pôle emploi agency - Free service + call price
From the foreigner: + 33 1 77 86 39 49
By Email
Access via contact form
On site
You can refresh and renew your registration using Unidialogue terminals (only available in certain Pôle emploi agencies).
During your monthly refresh, you must:
- Let Pôle emploi know if you are still looking for a job
- Report to Pôle emploi any changes to your personal situation that may affect your entitlement to Return to Work Allowance (RTA).
If you do not complete this renewal, you will no longer be on the list of job seekers. If this is the case, you will no longer perceive the ARE.
If you have been in a business before your re-registration period, you must send a photocopy of your payslip to your Pôle emploi agency.
If you did not receive a payslip when your situation was updated, you must report to Pôle emploi the amount collected during your business period as soon as possible.
Your situation has changed
You must notify Pôle emploi of any changes to your situation within 72 hours ::
- Resumption of a professional activity, whether full or part-time, employed or not, regardless of its duration
- Entry into training, whether paid or not
- Work stoppage for illness or accident at work
- Maternity leave
- Obtaining a Disability Pension of 21 or 31 categories
- Retirement
- Change of Address
- Rename
- Absence of habitual residence more than 7 consecutive days
- Incarceration
- If you are a foreigner worker, due date or renewal of the residence permit
If you make a voluntary false declaration, Pôle emploi may fine you with a penalty of up to €3,000.
Online
You can report any change of situation by logging into your Pôle emploi personal space.
By phone
Who shall I contact
By phone
39,49
- To update your situation, report a change of situation, inform you of a payment: automated service 7 days a week, 24 hours a day - Free service + call price
- To be contacted by an advisor to sign up, please inform yourself, change an appointment: service accessible at the times set by each Pôle emploi agency - Free service + call price
From the foreigner: + 33 1 77 86 39 49
By Email
Access via contact form
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You resume an activity
Unless you declare that you are still looking for a job, the resumption of a professional activity will result in the termination of your registration on the list of job seekers.
In this case, you will be reclassified into a category of job seekers not immediately available for employment.
You are considered to be back in business in the following 2 cases:
- Resumption of a professional activity of more than 78 hours per month
- Creating or resuming a company with or without assistance to unemployed persons creating or resuming company
You receive a disability pension of 2nd or 3rd class
If you get a disability pension of 21 or 31 category, you are required to report this amount to Pôle emploi. The person competent for the determination of incompetence shall be the occupational physician or the occupational physician.
The director of the Pôle emploi agency must seek the opinion of the labour doctor to check the suitability for work of the person concerned.
- If the doctor finds that he or she is unable to work, it is not possible to maintain the registration on the list of job seekers.
- If the ability to work is recognised, it is possible to maintain your registration on the list of job seekers.
Your residence permit is no longer valid
If you are a foreigner job applicant and your residence permit is no longer valid, you cease to be on the list of job seekers.
You must therefore submit the renewal of your title after each expiry. A reminder letter is sent to you 30 days before the expiry date of the residence permit.
Other situations
Reporting one of the following events results in your temporary reclassification into a category of job seekers not immediately available:
- Participation in a training action, whether paid or not, of more than 40 hours
- Work stoppage for sickness or work accident of more than 15 days
- Maternity leave
- Absence of habitual residence more than 35 days per year
- Imprisonment for more than 15 days
These events may result in the temporary suspension of your unemployment benefits.
If you do not report your change of situation in Pôle emploi at the end of the month, the hours worked will not be taken into account when reloading your unemployment benefit entitlement.
Remuneration for undeclared periods will not be included in the reference salary.
In the event of a dispute with Pôle emploi, you can enter a Pôle emploi Regional Joint Instance (RSI).
Your request must be sent to the director of your agency by registered letter with acknowledgement of receipt. Your advisor can help you prepare your case.
You can also make an ex gratia or litigation before the administrative courts. The competent court shall be the court in the territory where the contested decision was taken. So it's not necessarily the administrative court where you live.
Who can help me?
Find who can answer your questions in your region
By phone
39,49
- To update your situation, report a change of situation, inform you of a payment: automated service 7 days a week, 24 hours a day - Free service + call price
- To be contacted by an advisor to sign up, please inform yourself, change an appointment: service accessible at the times set by each Pôle emploi agency - Free service + call price
From the foreigner: + 33 1 77 86 39 49
By Email
Access via contact form
- Labour Code: Articles L5411-1 to L5411-5Entry on the list of job seekers
- Labour Code: Articles R5411-6 to R5411-8Change of situation
- Pôle emploi Instruction No. 2012-120 of 30 July 2012 on the cessation of registration
- Instruction No. 2019-1 of 3 January 2019 on breaches of obligations of job seekers and penalties applicable
- Online Address Change
Online service
- Pôle emploi Personal Space
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- Search for a job offer on Pôle emploi
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- Sign up for Pôle emploi
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- The Right Box: Finding the company who hires without a job offer
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- Monthly refresh: where to send salary slips?Pôle emploi
- Job Seeker: My Situation ChangesPôle emploi
- Return to work aid (Clara)Pôle emploi