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Pôle emploi monthly update
Verified 01 January 2023 - Directorate for Legal and Administrative Information (Prime Minister)
You must update and renew your registration on the list of job seekers every month according to the official monthly calendar of Pôle emploi (ex-Assedic), regardless of your nationality. You must also report in your personal space any change in circumstances that may affect your availability and entitlement to unemployment benefits.
What applies to you ?
Your situation is the same
You must respect the timetable set by Pôle emploi.
Month | Opening refresh | The bank transfer will be made from | Refresh Close |
|---|---|---|---|
December 2022 | December 28, 2022 | January 2, 2023 | January 15, 2023 |
January 2023 | January 28, 2023 | 1er february 2023 | February 15, 2023 |
February 2023 | February 26, 2023 | 1er march 2023 | March 15, 2023 |
March 2023 | March 28, 2023 | April 3, 2023 | April 15, 2023 |
April 2023 | April 28, 2023 | May 3, 2023 | May 15, 2023 |
May 2023 | May 28, 2023 | 1er june 2023 | June 15, 2023 |
June 2023 | June 28, 2023 | July 3, 2023 | July 15, 2023 |
July 2023 | July 28, 2023 | 1er august 2023 | August 15, 2023 |
August 2023 | August 28, 2023 | 1er september 2023 | September 15, 2023 |
September 2023 | September 28, 2023 | October 2, 2023 | October 15, 2023 |
October 2023 | October 28, 2023 | November 2, 2023 | November 15, 2023 |
November 2023 | November 28, 2023 | 1e december 2023 | December 15, 2023 |
December 2023 | December 28, 2023 | January 2, 2024 | January 15, 2024 |
Please note
The date shown in 3e column in the table (bank transfer) is the date that the first transfers in the refresh period were sent to your bank, and is an update at the beginning of the refresh period. The corresponding amount will appear on your bank account in the following days, depending on the banking deadlines that may vary according to the institutions.
Once the update is done, the transfer of the allowance will appear on your bank account within an average of 3 working days.
Répondez aux questions successives et les réponses s’afficheront automatiquement
Online
You can update and renew your registration by logging into your Pôle emploi personal area.
By telephone
Who shall I contact
- Pôle emploi for jobseekers - 3949
By telephone
39,49
- To update your situation, report a change of situation, inform you of a payment: automated service 7 days a week, 24 hours a day - Free service + call price
- To be put in contact with an advisor to register, to inform you, to modify an appointment: service accessible at the times set by each Pôle emploi agency - Free service + call price
From the foreigner: + 33 1 77 86 39 49
By E-mail
Access via the contact form
On the spot
You can update and renew your registration using the Unidialog kiosks (available only in certain Pôle emploi locations).
When you refresh each month, you must:
- Let Pôle emploi know if you are still looking for a job
- Report to Pôle emploi any change in your personal circumstances that may affect your entitlement to payment of Return-to-Work Allowance (RWA).
If you do not renew, you will no longer be on the list of jobseekers. If that is the case, you will no longer collect the RCA.
If you worked before your re-registration period, you must send a photocopy of your pay slip at your Pôle emploi agency.
If you did not receive a payroll when you updated your situation, you must report the amount received during your period of service to Pôle emploi as soon as possible.
Your situation has changed
You must notify Pôle emploi of any changes to your situation within 72 hours :
- Resumption of full-time or part-time professional activity, whether employed or not, whatever its duration
- Entry into training, paid or not
- Work stoppage for sickness or accident at work
- Maternity leave
- Obtaining a disability pension of 2è or 3è categories
- Retirement
- Change of address
- Renaming
- Absence of habitual residence for more than 7 consecutive days
- Incarceration
- If you are a foreigner worker, expiry or renewal of the residence permit
If you make a false declaration voluntarily, Pôle emploi may impose a penalty of up to €3,000.
Online
You can report any change of situation by logging into your Pôle emploi personal space.
By telephone
Who shall I contact
- Pôle emploi for jobseekers - 3949
By telephone
39,49
- To update your situation, report a change of situation, inform you of a payment: automated service 7 days a week, 24 hours a day - Free service + call price
- To be put in contact with an advisor to register, to inform you, to modify an appointment: service accessible at the times set by each Pôle emploi agency - Free service + call price
From the foreigner: + 33 1 77 86 39 49
By E-mail
Access via the contact form
Répondez aux questions successives et les réponses s’afficheront automatiquement
You're resuming an activity
Unless you declare that you are still looking for a job, the resumption of a professional activity will result in the termination of your registration on the list of jobseekers.
In this case, you will be reclassified to a category of jobseekers not immediately available for employment.
You are considered to be recovering in the following 2 cases:
- Resumption of business activity of more than 78 hours per month
- Creating or resuming a company with or without aid for the unemployed setting up or taking over a company
You receive a 2nd or 3rd category disability pension
If you get a disability pension of 2è or 3è category, you are required to report this amount to Pôle emploi. The competent person for establishing unfitness shall be the occupational or labor doctor.
The Director of the Pôle emploi Agency shall seek the opinion of the medical practitioner in order to check the fitness for work of the person concerned.
- If the doctor finds that the person is unable to work, it is impossible to maintain the entry on the list of jobseekers.
- If the ability to work is recognized, it is possible to maintain your registration on the list of jobseekers.
Your residence permit is no longer valid
If you are a foreigner jobseeker and your residence permit is no longer valid, you cease to be listed as a jobseeker.
You must therefore present the renewal of your title after each expiry. A reminder letter is sent to you 30 days before the expiry date of the residence permit.
Other situations
Declaring one of the following events results in your temporary reclassification into a category of jobseekers not immediately available:
- Participation in a training activity, paid or not, of more than 40 hours
- Work stoppage for sickness or accident at work of more than 15 days
- Maternity leave
- Absence of habitual residence more than 35 days a year
- Incarceration of more than 15 days
These events may result in the temporary suspension of your unemployment benefits.
If you do not declare your change of situation in Pôle emploi at the end of the month, the hours worked will not be taken into account for recharging your unemployment benefit entitlement.
Remuneration for undeclared periods shall not be included in the reference salary.
In the event of a dispute with Pôle emploi, you can take the matter to a regional joint venture (IPR) in Pôle emploi.
Your request must be sent to the director of your agency by registered letter with acknowledgement of receipt. Your advisor can help you prepare your case.
You can also make an ex gratia or contentious appeal to the administrative tribunals. The court having jurisdiction shall be that situated in the territory in which the contested decision was taken. So it's not necessarily the administrative tribunal where you live.
Who can help me?
Find who can answer your questions in your region
- Pôle emploi for jobseekers - 3949
By telephone
39,49
- To update your situation, report a change of situation, inform you of a payment: automated service 7 days a week, 24 hours a day - Free service + call price
- To be put in contact with an advisor to register, to inform you, to modify an appointment: service accessible at the times set by each Pôle emploi agency - Free service + call price
From the foreigner: + 33 1 77 86 39 49
By E-mail
Access via the contact form
- Labor Code: Articles L5411-1 to L5411-5Entry on the list of jobseekers
- Labor Code: Articles R5411-6 to R5411-8Change of situation
- Pôle emploi instruction n°2012-120 of 30 July 2012 on the cessation of registration
- Instruction n°2019-1 of 3 January 2019 on breaches of obligations of jobseekers and applicable sanctions
- Online address change
Online service
- Pôle emploi: personal space
Online service
- Search a job offer on Pôle emploi
Online service
- Sign up for Pôle emploi
Online service
- The right box: finding the company that hires without making a job offer
Online service
- Monthly update: where to send salary slips?Pôle emploi
- Job seeker: my changes of situationPôle emploi
- Return-to-work support (Clara)Pôle emploi