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How do I report an error on my driver's license?

Verified 24 novembre 2020 - Directorate for Legal and Administrative Information (Prime Minister)

Driving license

You have applied for your license online

If the driver's license that you just received contains an error, you must report it online on theCHILDREN..

This can be one of the following errors:

  • Failure to spell or enter your civil status (error in entering your fact not corrected by the instructor)
  • Forgotten category or bad category
  • Error in new title effective date
  • Restrictive or additional right forgotten

Report an error on receipt of a driver's license

National Secured Securities Agency (NSA)

Accessible with your login CHILDREN or via FranceConnect..

Prepare a photographed or scanned copy of your driver's license.

From the menu, choose "I want to report an error on my driver's license received less than 6 months ago".

You can attach any supporting documentation to correct the error(s) found.

  Warning : you can only use this service if you have applied for your license online on the ANTS website. Also, you can't ask someone to take the step for you.

You can track your license production online:

Follow your driver's license application

National Secured Securities Agency (NSA)

Accessible with FranceConnect or with your login details. If you don't have one, you can create an account.

You asked for it by mail

If you wish to report an error on a license applied for by mail, you must apply for a new license online. For example, an old license.

In the menu on the website of theCHILDREN, chooseApplication for a new driving license".

You need:

  • Digital Signature (If you do not have access to a digital photo and signature service, you are offered to fill out and mail a photo-signature form (FPS) during the remote procedure)
  • Supporting documents in numerical format (identification, proof of residence)
  • Email address or mobile phone number to be informed about the progress of the instruction and the production of the driving license

Online application for a new permit in the event of loss, theft, damage or change of marital status

National Secured Securities Agency (NSA)

Accessible with your login CHILDREN or via FranceConnect

You can track your license production online:

Follow your driver's license application

National Secured Securities Agency (NSA)

Accessible with FranceConnect or with your login details. If you don't have one, you can create an account.

International license

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License issued by the Cert de Cherbourg

To report an error on an international driving license, you must contact the Cert de Cherbourg.

Attach the necessary supporting documents to your letter.

Who shall I contact
  • Cert de Cherbourg - International license

    This service processes requests for PCI unless your driver's license has been issued by the Paris Prefecture of Police.

    The process is done by postal mail only.

    By mail

    PCI CERT

    CS 2001

    50653 CHERBOURG IN COTENTIN Cedex

Permit issued by the Paris Prefecture of Police

To report an error on an international driving license, you must contact Crepic.

Attach the necessary supporting documents to your letter.

Who shall I contact
  • Resource center for the exchange of foreign driving licenses and international driving licenses (Crepic)

    By mail only

    Paris Police Prefecture

    DPG / SDCLP

    Resource center for the exchange of foreign driving licenses and international driving licenses (Crepic)

    1 bis rue de Lutèce

    75 195 Paris Cedex 04

Permit obtained by exchange

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License issued by Cert de Nantes

To report an error on a permit obtained by exchange of a foreign permit, you must contact the Cert de Nantes.

Attach to your application a copy of the French license that contains the error and a copy of any supporting documents.

Who shall I contact
  • Cert de Nantes - Foreign driver's license exchange

    By mail only

    CERT of Nantes

    Quality Section - Interventions

    TSA 53526

    44035 NANTES Cedex 1

Permit issued by the Paris Prefecture of Police

To report an error on a permit obtained by exchanging a foreign permit, you must contact Crepic.

Attach to your application a copy of the French license that contains the error and a copy of any supporting documents.

Who shall I contact
  • Resource center for the exchange of foreign driving licenses and international driving licenses (Crepic)

    By mail only

    Paris Police Prefecture

    DPG / SDCLP

    Resource center for the exchange of foreign driving licenses and international driving licenses (Crepic)

    1 bis rue de Lutèce

    75 195 Paris Cedex 04