This page has been automatically translated. Please refer to the page in French if needed.

Electronic communications (telephone, internet, television)

Electronic communications contract

Fixed telephony

Mobile telephony

Ministerial Response of 3 March 2020 on the end of surcharged numbers for public services

Instruct its Internet service provider to provide the promised service
Document template
Seek compensation from your phone or internet service provider
Document template
Request reestablishment of its line following its wrong crash
Document template
Request the termination of your telephony or internet contract at the operator's expense
Document template
Terminate its electronic communications contract as a result of its amendment
Document template
Terminate its communications contract (internet, telephony, television) for a legitimate reason
Document template
Terminate his electronic communications contract for personal reasons
Document template
Terminate your cable or satellite TV subscription due to a program change
Document template

FAQ

Mobile, fixed, Internet access: your remedies
National Institute of Consumer Affairs (INC)
33 700 (combating voice and SMS spam)
French Mobile Multimedia Association (AFMM)
How to access the internet in your new home?
Electronic Communications and Post Office Regulatory Authority (Arcep)
Mobile telephony: international roaming
National Institute of Consumer Affairs (INC)

La protection sociale

Ouvrage disponible à la vente sur vie-publique.fr

Publicité - La Documentation française