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Unemployment: registration at Pole emploi
Verified 02 October 2020 - Directorate for Legal and Administrative Information (Prime Minister)
Additional cases ?
If you are looking for a job, you can sign up for Pole Emploi. If you have never been registered, this is your first registration. Otherwise, it's a re-registration.
What applies to you ?

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First registration
Are you looking for a job and have never been registered at Pôle emploi?
What are the conditions to register?
You must be available to search for a job.
For example, if you are employed full-time or on civic duty or on parental leave for education, you are not available for a job search.
When to register?
If you have lost your job, you can register the day after your last day at work.
How do I register?
On the Pôle emploi website.
1- You must create your personal space on the site. You must fill in your personal information. With your ID, your social security number, your email address.
2- Then you must complete your personal space by giving in particular the reason for your registration, your diplomas and qualifications, your professional career, your bank details.
3- Finally, you must choose the date and time of your interview with an advisor in an employment center agency.
If you are unemployed, you can register at any time.
If you have lost your job, you can register the day after your last day at work.
Warning
to register, you must be available..
To collect unemployment, you must have worked a minimum period of work duration of affiliation.. You must also register no later than 12 months after the end of your contract.
Online
You must create your personal space on the Pôle emploi site
You must fill out your personal information with:
- Your identification
- Your Social Security Number
You can then complete your personal space with the following documents:
- The reason for your registration
- Your diplomas and qualifications
- Your CV if you have one
- Information about your career path (work certificate, payslip, job center certificate)
- The bank details shown on your Bank identity statement (Rib) to receive unemployment benefit if you are entitled to it
The effective date of your registration begins on the day of your registration via the Internet.
Once the registration is registered, your personal space is automatically created on the Pôle emploi website. Your Pôle emploi personal area contains the following documents:
- Certificate of Registration (Applicant Card)
- Notice of change of situation
- Information sheet on your rights and obligations
Within 30 days of your registration, you must go to a professional interview with your employment center advisor.
You must make an appointment with your agency advisor in your personal area. You choose the date and time of your interview online.
Your Custom Job Access Project (PPAE) is prepared from this interview.
On site
If you can't register online, you can go to an employment office to do so.
The effective date of your registration begins on the day of registration by the employment center consultant.
Once the registration is registered, your personal space is automatically created on the Pôle emploi website. Your Pôle emploi personal area contains the following documents:
- Certificate of Registration (Applicant Card)
- Notice of change of situation
- Information sheet on your rights and obligations
Within 30 days of your registration, you must go to a professional interview with your employment center advisor.
You must make an appointment with your agency advisor. You and your advisor choose the date and time of your interview.
Your Custom Job Access Project (PPAE) is prepared from this interview.
Reregistration
If your previous registration is less than 6 months old, you can re-register online.
If you can't re-register online, you can go to an employment agency to do so.
Warning
to re-register, you must be available
Your re-registration on the list of job seekers is validated at the time of your registration by internet or, in case of re-registration by telephone, by the employment center remote advisor.
You are exempted from providing supporting documents and from traveling for a new interview.
However, if you have been engaged in a professional activity for the past 6 months, Pole emploi certification your former employer will be required to review your rights to unemployment..
If your previous registration is more than 6 months old, you can re-register online.
Warning
to re-register, you must be available..
If you can't re-register online, you can go to an employment agency to do so.
Your re-registration on the list of job seekers is validated at the time of your registration by internet or, in case of re-registration by telephone, by the employment center remote advisor.
You must travel to your employment office for a new interview with your employment center advisor.
If you have been in a professional activity for the last 6 months, Pole emploi certification your former employer will be required to review your rights to unemployment..
- Labor Code: Articles L5411-1 to L5411-5Entry on the list of jobseekers
- Labor Code: items R5221-47 to R5221-48Entry on the list of job seekers of foreign workers
- Labor Code: items R5411-1 to R5411-4Entry on the list of job seekers (list, justification of identity, information, etc.)
- Labor Code: Articles R5411-9 to R5411-10Job applicant availability
- Labor Code: R5411-14Custom Job Access Project
- Pole emploi instruction n°2011-192 of 24 November 2011 on the registration of job seekers and the personalized project of access to employment
- Instruction No. 2014-45 of 4 June 2014 on the verification of the identity of job seekers and photocopying of documents
- Decree No. 2015-1264 of 9 October 2015 on the electronic registration of job seekers
- Job center: personal space
Online service
- Search for a job offer on Pole emploi
Online service
- Register for Job Pole
Online service
- Re-enroll in Job Center
Online service
- The right box: find the company that hires without making a job offer
Online service
FAQ
- Job center: frequently asked questions - candidateEmployment center
- Return-to-work aid (Clara)Employment center