Accessibility of online services

Compliance Status

The online service " Online address change is partially compliant with the general accessibility improvement repository, RGAA version 4.0, due to non-conformances listed in the “Test Results” section.

Test Result

The compliance audit carried out on November 24, 2020 by the Access42 business shows that the site is 75% compliant with the RGAA version 4.0.

All steps of the process have been verified for compliance:

• Before you start
• My Personal Information
• Address Correction
• My new contact information
• Recipient Organizations
• Summary
• Post-Submission Summary
• Confirmation

Despite the presence of some non-conformities, the level of accessibility of the approach is sufficiently good for most users with disabilities to be able to complete the approach without major difficulty. Corrective measures are planned.

Inaccessible Content

Below are the main non-conformities of the site.

• Some alerts (role="alert") are misused and may interfere with screen reader rendering. This issue is limited to the page that lists partner organizations when some of them cannot be selected.
• In the current progress backup modal window, the labels are not attached to the fields.
• Some form field labels are not relevant enough.
• The PDF document that lists the means of contact of the partner organizations is not tagged.

To a lesser extent, the contrast of form field borders is insufficient. Note, however, that users who require it can rely on linking labels and fields to enter fields.

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User Agents and Assistive Technologies Used to Verify Content Accessibility

Accessibility checking is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyzer).

The web page tests were performed with the following web browser and screen reader combinations:

Web browser and screen reader combinations:

Compliance Status

The online service " Report credit card fraud (Perceval) is partially compliant with the general accessibility improvement repository, RGAA version 4.1, due to the non-conformances listed in the “Test Results” section.

Test Results

The compliance audit carried out on December 6, 2021 by the Access42 business shows that the site is 82.35% compliant with the RGAA version 4.1.

All steps of the process have been verified for compliance:

• Report fraudulent use of my credit card
• My Personal Information
• Reporting of fraudulent uses
• Conditions for card diversion
• Summary of my report
• Post-Submission Summary

Despite the presence of some non-conformities, the level of accessibility of the approach is sufficiently good for most users with disabilities to be able to complete the approach without major difficulty. Corrections are planned in 2022.

Inaccessible Content

Below are the main non-conformities of the site.

• The order of content is inconsistent, including the delete and edit content buttons that are positioned before the content.
• More than one label is not properly linked to the fields.
• Some field groupings are missing.
• The PDF document that provides email help is not tagged.

To a lesser extent, the contrast of form field borders is insufficient.

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User Agents and Assistive Technologies Used to Verify Content Accessibility

Accessibility checking is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyzer).

The web page tests were performed with the following web browser and screen reader combinations:

Web browser and screen reader combinations:

Compliance Status

The "Application to Register as an Elector (ELL)" online service is partially compliant with the General Accessibility Improvement Repository, RGAA version 4.1, due to the non-conformances listed in the "Testing Findings" section.

Test Results

The compliance audit conducted on November 5, 2021 by the Access42 business shows that the site is 93.02% compliant with the GBAG version 4.1.

The following pages of the approach were checked for compliance:

• Welcome
• Approach
• Summary
• Confirmation
• Give your opinion

Despite the presence of some non-conformities, the level of accessibility of the approach is sufficiently good for most users with disabilities to be able to complete the approach without major difficulty. Corrective measures are planned.

Inaccessible Content

Below are the main non-conformities of the site.

• Source code writing errors;
• Some fields of the same nature are not well grouped in the form;
• On some links, the indication of opening in a new tab, given by an icon, has no alternative (for screen readers in particular).

It is therefore these points which will require special attention and which will require the greatest effort.

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User Agents and Assistive Technologies Used to Verify Content Accessibility

Accessibility checking is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyzer).

The web page tests were performed with the following web browser and screen reader combinations:

Web browser and screen reader combinations:

Compliance Status

The online service for requesting a civil status document that has occurred abroad is partially compliant with the general accessibility framework, RGAA version 4.1, due to the non-conformances listed in the “Test Results” section.

Test results

The compliance audit carried out on 02/12/2021 by the Access42 business shows that the site is 81.82% compliant with the RGAA version 4.1.

All steps of the process have been verified for compliance:

• My Personal Information
• My request
• Person(s) concerned by the act
• Summary and Submit
• Send Confirmation

Only a limited number of non-conformities were found. These are very punctual. No particular difficulties were found with regard to the corrective measures to be taken. Corrective measures are planned

Inaccessible Content

Below are the main non-conformities of the site.

• ARIA scripts and API;
• Forms (labels and input control)
• The contrasts of color.

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User Agents and Assistive Technologies Used to Verify Content Accessibility

Accessibility checking is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyzer).

The web page tests were performed with the following web browser and screen reader combinations:

Compliance Status

The “Pre-Request for Civil partnerships” online service is partially compliant with the General Accessibility Improvement Repository, RGAA version 4.1, due to the non-conformances listed in the “Test Scores” section.

Test Results

The compliance audit conducted on October 4, 2021 by the Access42 business shows that the site is 78.69% compliant with the GBAG version 4.1. The sample of pages on the site that have been checked for compliance is as follows:

• Partner Personal Information 1
• Partner Personal Information 2
• Attestations on the honor
• Convention of Civil partnerships
• Supporting documents
• Information Summary
• End of approach
• Confirmation

Only a limited number of non-conformities were found. No particular difficulties were found with regard to the corrective measures to be taken.

Following an in-house revenue audit conducted by the DILA Accessibility Expert on June 16, 2023, the compliance rate with RGAA v 4.1 is now 88.52% ”

Inaccessible Content

Non-conformities

Below are the main non-conformities of the site.

• Scripts and use of the ARIA API;
• Forms (input control);
• Contrasts of interface components.

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User Agents and Assistive Technologies Used to Verify Content Accessibility

Accessibility checking is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyzer).

The content restitution checks were carried out on the basis of the combination provided by the RGAA reference base, with the following versions:

Compliance Status

The website https://www.service-public.fr/particuliers/vosdroits/demarches-et-outils/interrogation-fourriere is fully compliant with the Global Accessibility Improvement Repository (GAAR), version 4.1.2, due to the non-conformities and deviations listed below.

Test Result

The compliance audit performed by Koena reveals that:

• 100% of RGAA criteria are respected. This is the number of criteria fully met on all pages of the sample.
• The average compliance rate of the online service amounts to 100%. This is the average of the compliance score obtained on each of the pages of the sample.

Pages of the site that have been checked for compliance

• Home - Check: https://www.service-public.fr/particuliers/vosdroits/demarches-et-outils/interrogation-fourriere
• Service Response - Result: https://www.service-public.fr/particuliers/vosdroits/demarches-et-outils/interrogation-fourriere

Content not subject to the accessibility requirement

Article 3 of Decree No. 2019-768 of 24 July 2019 lists the content exempted from the accessibility obligation.

In particular, we found content exempted on the basis of paragraph 3:

"Third-party content that is neither funded nor developed by the organization concerned and that is not under its control"

Captcha Captstate imposed by the State Financial Informatics Agency (AIFE)

Drawing up this accessibility declaration

This statement was issued on 05/09/2023. It was updated on 14/12/2023.

Technologies used for the realization of the website

The following technologies are used on the website:

• HTML 5
• CSS
• JavaScript

Compliance Status

The online service " Modifying an Association '''' is partially compliant with the general accessibility improvement repository, RGAA version 4.1, due to the non-conformances listed in the “Test Results” section.

Test Results

The compliance audit conducted on September 13, 2021 by the Access42 business shows that the site is 76.27% compliant with the GBAG version 4.1.

The sample of pages on the site that have been checked for compliance is as follows:

• My situation
• Declarant
• Association identification
• Modification of property assets
• Removal of real estate assets
• Union composition change
• Seat Modification
• Address Validation
• Adding real estate
• Management Address Change
• Editing management coordinates
• Attachments
• Summary
• End of approach
• Confirmation
• Dissolution Association

Only a limited number of non-conformities were found. No particular difficulties were found with regard to the corrective measures to be taken.

Inaccessible Content

Below are the main non-conformities of the site.

• Scripting and using the ARIA API
• Forms (error handling)

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User Agents and Assistive Technologies Used to Verify Content Accessibility

Accessibility checking is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyzer).

The content restitution checks were carried out on the basis of the combination provided by the RGAA reference base, with the following versions:

Compliance Status

The online service of " Census of Citizens (RCO) '''' is partially compliant with the general accessibility improvement repository, RGAA version 4.1, due to the non-conformances listed in the “Test Results” section.

Test Results

The compliance audit carried out by the Interministerial Directorate of Digital Affairs (DINUM) on October 19, 2021, reveals that 86% of the 106 criteria tested are met.

All steps of the process have been verified for compliance:

• Situation of the declarant
• Personal information
• Filiation
• Method of sending the gait
• Request Summary
• Post-Submission Summary

Inaccessible Content

Below are the main non-conformities of the site.

• Criterion 6.1: Some links are not explicit.
• Criterion 7.1: Some scripts are not compatible with assistive technologies.
• Criterion 10.8: For certain web pages, certain hidden content is not intended to be ignored by assistive technologies.
• Criterion 11.4: For some forms, some field labels and its associated field are not placed side by side.
• Criterion 11.5: For some forms, fields of the same nature are not grouped, if necessary.
• Criterion 11.10: For some forms, some input controls are not used appropriately.
• Criterion 13.1: For certain web pages, the user does not have control over certain time limits modifying the content.
• Criterion 13.3: For some web pages, some downloadable office documents do not have an accessible version.

Technologies used

• HTML5
• CSS
• JavaScript

Test Environment

The content restitution checks were carried out on the basis of the combination provided by the RGAA reference base, with the following versions:

• MacOS Catalina 10.15.7
• Brave 1.29.77 Chromium: 93.0.4577.63
• Firefox 91.0.2

Tools to assess accessibility

• Wave
• HeadingsMap
• Web Developer Chrome extension
• Color Contrast Analyzer

Compliance Status

The online interactive form " Application for authorization to leave the territory of a minor '''' is partially compliant with the general accessibility improvement repository, RGAA version 4.1, due to the non-conformances listed in the “Test Results” section.

Test Results

The compliance audit carried out by the Interdepartmental Digital Directorate (DINUM) on September 10, 2021, reveals that 79% of the 106 criteria tested are met.

The tested page is: https://www.service-public.fr/simulateur/calcul/15646-01

Inaccessible Content

Below are the main non-conformities of the site.

• Criterion 3.2: For some web pages, the contrast between the color of the text and the color of its background is not sufficiently high.
• Criterion 7.1: Some scripts are not compatible with assistive technologies.
• Criterion 7.4: For some scripts that initiate a context change, the user is not notified or does not have control.
• Criterion 7.5: For some web pages, status messages are not correctly rendered by assistive technologies.
• Criterion 8.2: For some web pages, the generated source code is not valid according to the specified document type.
• Criterion 8.9: For some web pages, tags should not be used solely for presentation purposes.
• Criterion 9.1: For some web pages, the information is not structured by the appropriate use of titles.
• Criterion 10.3: For some web pages, the information does not remain understandable when stylesheets are disabled.
• Criterion 10.9: For some web pages, information should not be given solely by shape, size or position.
• Criterion 10.10: For certain web pages, certain information is given by shape, size or position only.
• Criterion 11.5: For some forms, fields of the same nature are not grouped, if necessary.
• Criterion 11.13: The purpose of certain input fields cannot be inferred to facilitate the automatic filling of fields with user data.
• Criterion 12.9: For some web pages, navigation contains keyboard traps

Technologies used

• HTML5
• CSS
• JavaScript

Test Environment

The content restitution checks were carried out on the basis of the combination provided by the RGAA reference base, with the following versions:

• MacOS Catalina 10.15.7
• Brave 1.29.77 Chromium: 93.0.4577.63
• Firefox 91.0.2

Tools to assess accessibility

• Wave
• HeadingsMap
• Web Developer Chrome extension
• Color Contrast Analyzer

Compliance Status

The online service “Consular registration in the register of French nationals living outside France” is partially in line with the general reference system for improving accessibility, RGAA version 4.1, due to non-conformances listed in the “Test Results” section

With regard to the register of French citizens established outside France, this online approach allows users to carry out the following actions:

• Register: https://www.service-public.fr/particuliers/vosdroits/R43248
• Renew your registration: https://www.service-public.fr/particuliers/vosdroits/R43250
• Refresh your folder: https://www.service-public.fr/particuliers/vosdroits/R43249
• Request deletion: https://www.service-public.fr/particuliers/vosdroits/R43251
• Request your certificates and consular card: https://www.service-public.fr/particuliers/vosdroits/R45780

Test Results

The compliance audit carried out on 13/01/2022 by the Access42 business shows that the site is 75.47% compliant with the RGAA version 4.1. The sample of pages on the site that have been checked for compliance is as follows:

Inaccessible Content

Non-conformities

• Some pages have an irrelevant default language indication
• Texts and interface components have insufficient contrasts
• JavaScript features are not compatible with assistive technologies or are not keyboard-accessible, including content that is displayed and hidden, self-completing lists, character counters, or improper use of ARIA properties
• Pages use tags for presentation purposes, such as empty paragraphs and unstructured text in paragraph tags
• Pages have poorly defined structure and/or major areas
• Pages experience loss of information and readability when pages are zoomed to 200%
• The visual indication of the focus capture is not sufficiently contrasted on several interactive elements
• Information content is ignored by assistive technologies
• Form fields of the same nature are not grouped
• Input aids not relevant for fields waiting for a particular format, error messages not related to the fields
• Groupings of fields without captions.
• Some form fields that are waiting for personal data from the user are not identified
• PDF documents are not accessible and do not have an accessible alternative

Content not subject to the accessibility requirement

Reporting users can submit documents in office format.

These documents, provided by uncontrollable third parties, are exempt from the accessibility requirement.

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User Agents and Assistive Technologies Used to Verify Content Accessibility

Accessibility checking is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyzer).

The content restitution checks were carried out on the basis of the combination provided by the RGAA reference base, with the following versions:

Test Environment: Computer

Test Environment - Mobile

Compliance Status

The Internet Scam Reporting approach is partially compliant with the General Accessibility Enhancement Repository, GBAA version 4.1, due to the non-conformities listed in the “Test Results” section. This online process allows for online reporting or filing of complaints for:

• Ransomware or Ransomware
• Email hacking (email, social networks...)
• Phishing
• Fraud linked to an Internet purchase
• Internet rental fraud
• Blackmail / Threats in a romantic or friendly relationship on the internet

These different use cases are accessible from this page: https://www.service-public.fr/particuliers/vosdroits/N31138

Test Results

The compliance audit carried out on 23/11/2021 by the Access42 business shows that the site is 77.78% compliant with the RGAA version 4.1.

The sample of pages on the site that have been checked for compliance is as follows:

• My Personal Information
• Description of the facts
• Financial loss
• Further information
• Summary of my statement
• Submit my request
• Filing of a Complaint
• Withdrawal of complaint

Despite the presence of some non-conformities, the level of accessibility of the site is sufficiently good for most users with disabilities to be able to complete the process without major difficulty. Corrective measures are planned.

Inaccessible Content

Non-conformities

Below are the main non-conformities of the site.

• Certain contrasts on texts and components (input fields).
• Interactive components that are not labeled as relevant or keyboard-accessible or are not compatible with assistive technologies (self-completing field).
• Insufficiently relevant page titles (withdrawal of complaint and additional complaint).
• Insufficient titration structure.
• Content that is not accessible to assistive technologies (breadcrumb).
• Seizure forms (insufficient seizure controls, lack of real examples of seizure and absence of seizure aids).
• Presence of office documents containing errors.

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User Agents and Assistive Technologies Used to Verify Content Accessibility

Accessibility checking is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyzer).

The web page tests were performed with the following web browser and screen reader combinations:

Compliance Status

The online service “Application for a civil status certificate (birth, marriage, death in France)” is partially in line with the general reference system for improving accessibility, RGAA version 4, due to non-conformances listed in the “Test Results” section.

Test Result

The compliance audit carried out on April 5, 2022 by the Interministerial Directorate of Digital Affairs (DINUM) reveals that the site is 87% compliant with the RGAA version 4.

All steps of the process have been verified for compliance:

• Common Search
• Type of act
• Identification
• Summary and Submit
• End of approach

Inaccessible Content

• The HTML and language code it contains are invalid;
• Some information (step number...) is sometimes hidden from technical aids;
• Contrast is sometimes inadequate;
• Some form field and title labels may not be relevant (e.g. including Help button label...);
• Forced wraps (the
  tag) are sometimes used;
• Some text is truncated in mobile mode

Derogated Third-Party Content

None

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User Agents and Assistive Technologies Used to Verify Content Accessibility

• Chrome Code Inspector
• Safari Code Inspector
• Chrome Extensions
  
  • RGAA Wizard
  • HeadingsMap
  • Web Developer
  • Wave
• Color Contrast Analyzer
• The W3C Markup Validation Service (validator.w3.org)

The web page tests were performed with the following web browser and screen reader combinations:

Compliance Status

The online service " Request to create an association is partially compliant with the general accessibility improvement repository, RGAA version 4.1, due to non-conformances listed in the “Test Results” section.

Test Result

The compliance audit carried out on January 18, 2022 by the Access42 business shows that the site is 72.34% compliant with the RGAA version 4.1.

All steps of the process have been verified for compliance:

• Declarant
• Marital status
• Administration
• Supporting documents
• Summary

Despite the presence of some non-conformities, the level of accessibility of the approach is sufficiently good for most users with disabilities to be able to complete the approach without major difficulty. Corrective measures are planned.

Inaccessible Content

Below are the main non-conformities of the site.

For add-file fields, the Help button unfolds an explanation that is not adjacent to the button (it is located after the 2 add-file buttons)

• Different steps in the current step are hidden from assistive technologies, and their names are hidden when using the content magnification features
• The visual indication of the focus on form elements is not contrasted enough
• Some field groupings are missing
• Some input fields are not properly linked to their error message and may have a more complete input help message
• The PDF documents generated Cerfa-13973, list of leaders and list of the federation are not tagged

To a lesser extent, form field borders and drag-and-drop areas do not contrast well enough. Some texts are not contrasting enough, this problem is limited to the input fields having a character counter remaining when these are in error.

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User Agents and Assistive Technologies Used to Verify Content Accessibility

Accessibility checking is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyzer).

The web page tests were performed with the following web browser and screen reader combinations: