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Deterioration of driving licence
Verified 15 December 2022 - Directorate for Legal and Administrative Information (Prime Minister)
What applies to you ?
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You live in France
If your driver's licence is damaged, you can ask to change it. You will then get a new permit or a duplicata.
The request is made online on the website of theTWO: titleContent.
You need the following documents, photographed or scanned.
- Digital Signature. If you don't have access to a digital signature and photo service, you can complete and mail a photo signature (FPS) form during the remote procedure.
- Justification identity and home
- Medical advice if it is a Class C or D licence. If you do not provide medical advice, you will get a duplicata continuing for the same period of validity as the damaged licence.
- Driving licence deteriorated
Online application for a new permit in case of loss, theft, damage or change of marital status
Your new permit will be sent to your home and you will be asked to destroy the damaged permit upon receipt of the new one.
You can follow the production and sending of your driving licence online.
The online service is accessible via FranceConnect or with your ID TWO: titleContent , in French only
If you don't have an ANTS ID, you can create an account to have a personal space on the ANTS website.
Once connected to your space TWO: titleContent, you view your request in the dashboard.
Driver's licence: keep track of the progress of your application to drive
Shipping driver's licence is Expert Letter
This is a secure shipment, with hand-over against signature.
- The address that you specify during the online procedure must be the fullest possible
(building number, flat number, mailbox number, floor, corridor, staircase, "resident",...) - Your mailbox shall submit first name of the person receiving the mail.
If you are absent when passing the factor, you must go to the Post Office in 15 days with your notice of passage or with the number of the Expert Letter.
If you could not go to the Post Office within 15 days, you have nothing to do.
Your permit will be sent to you.
In other cases, contactTWO: titleContent via the contact form:
Who shall I contact
- National Secured Securities Agency (ANTS) - Driving licence
By Email
Access to contact form
By phone
34 00
Monday to Friday from 7.45am to 7pm and Saturday from 8am to 5pm. Cost of a local call
09 70 83 07 07 from overseas and the foreigner
You are in Europe
If your driving licence is damaged while you are in a country European, the approach varies if you live in this country or are studying there.
The French authorities are not competent if you have normal residence in another country European.
You must contact the appropriate authorities in that country to obtain a new permit.
If your French licence is damaged while you are in the country European for studies, training or a mission, contact the relevant local authorities to apply for a permit.
The authorities of this country check your driving rights through the European Union's "RESPER" network of driving licences.
You're in another country
If your driver's licence is damaged, the process varies if you live in this country or are studying there.
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Less than 18 months (1 year and a half)
You must send by mail to Crepic: titleContent an application for renewal or duplicata your driver's licence.
The folder must include the following documents:
- Application form for a driving licence, excluding EEA: titleContent, to be downloaded from your consulate
- Form cerfa 14882
- Form cerfa 14948
- Duplex copy of your deteriorated licence
If necessary, attach his translation into French, made by certified translator. - Duplex colour copy of a identity document
- Copy of a proof of domicile
- 2 identical identity photos compliant. Enter your first and last name on the back. The photos should be pasted on the cerfa forms.
- Justification of the right to stay in the foreigner
- Recent proof of installation in the country and departure from France for less than 185 days
- Proof of previous residence in France before expatriation.
For example, lease agreement, rent receipt, gas, electricity bills, landline telephone bills, registration certificate issued by the energy supplier. - Medical advice if it is a Class C or D licence. If you do not provide medical advice, you will get a duplicate of the same validity period as the deteriorated licence.
Who shall I contact
- Resource centre for the exchange of driving licences foreigners and international driving licences (Crepic)
By mail only
Paris Police Prefecture
DTPP/STRU
Centre of Expertise Resources and Titles foreigner Driver's Licence Exchange (Cert-EPE)
1 bis rue de Lutèce
75 195 Paris Cedex 04
More than 18 months
So you bought your normal residence for over a year.
You can no longer apply for a renewal or duplicate of your French licence: you must obtain a local licence.
If you are studying, training or doing a mission there, you are assumed to have kept your normal residence in France.
You must send by mail to Crepic: titleContent an application for renewal or duplicata your driver's licence.
The folder must include the following documents:
- Application form for a driving licence, excluding EEA: titleContent, to be downloaded from your consulate
- Form cerfa 14882
- Form cerfa 14948
- Duplex copy of your deteriorated licence.
If necessary, attach his translation into French, made by certified translator. - Duplex colour copy of a identity document
- Copy of a proof of domicile
- 2 identical identity photos compliant. Enter your first and last name on the back. The photos should be pasted on the cerfa forms.
- Justification of the right to stay in the foreigner
- Recent proof of installation in the country and departure from France for less than 185 days
- Proof of previous residence in France before expatriation.
For example, lease agreement, rent receipt, gas, electricity bills, landline telephone bills, registration certificate issued by the energy supplier. - Copy of any document attesting to the continuation of studies, training, internship or mission.
Attach an official translation in French. If you are an agent of the State or an employee of an international organisation, you can attach a copy of your special or equivalent residence permit. - Medical advice if it is a Class C or D licence. If you do not provide medical advice, you will get a duplicate of the same validity period as the deteriorated licence.
Who shall I contact
- Resource centre for the exchange of driving licences foreigners and international driving licences (Crepic)
By mail only
Paris Police Prefecture
DTPP/STRU
Centre of Expertise Resources and Titles foreigner Driver's Licence Exchange (Cert-EPE)
1 bis rue de Lutèce
75 195 Paris Cedex 04
You will need to present yourself at the consulate or embassy with an ID to collect your licence.
- Route Code: sections R221-4 to R221-8Issuance and categories of driving licence
- Route Code: sections R225-1 to R225-6Registration of driving licence information
- Route Code: sections R233-1 to R233-3Behaviour in case of road checks
- General tax code: Articles 1628aCost of licence when renewing if not submitting old
- Directive 2006/126 of 20 December 2006 on driving licencesReplacement of the permit in case of loss or theft in the country of installation (Article 11(5))
- Order of 20 April 2012 laying down the conditions for the establishment, issue and validity of the driving licence
- Circular of 26 July 2013 on the establishment of a supplementary data collection form for the publication of the driving licence in the new EU format (PDF - 1.2 MB)
- Online application for a new permit in case of loss, theft, damage or change of marital status
Online service
- Driver's licence: keep track of the progress of your application to drive
Online service
- Application for renewal of driving licence, duplicate or AM category after cancellation, suspension or invalidation
Form
- Loss of driving licenceService-Public.fr
- Theft of driver’s licenceService-Public.fr
- Online driving licence: where to make the photo and scanned signature?Ministry of the Interior