Deterioration of driving license
Verified 25 June 2024 - Directorate for Legal and Administrative Information (Prime Minister)
Your French driver's license is damaged (damaged)? We tell you how to apply for a new license depending on whether you are in France or abroad.
You are in France
If your French driving license is damaged while you are in France, the application for a new license is made online on the website of theANTS: titleContent.
Step-by-step approach
The application is made online on the website of theANTS: titleContent.
Prepare the following documents at numeric format (scanned or photographed):
- Driving license deteriorated (in color and on both sides)
- Digital photo-signature
If you want to send a photo ID in paper format, it is proposed to download and send the photo signature deposit form (FPS) during the online procedure. - Proof of identity
- Entitlement of domicile less than 6 months
- If you are a foreigner:
- proof of your normal residence in France if you are a Swiss, Andorran, Monegasque or national European (EU/EEA)
- proof of the regularity of your stay in France (residence permit) if you are a national of another State - For a Class C or D license, medical opinion (form Cerfa n°14880)
If you do not provide medical advice, you will get a duplicatewith the same period of validity as the deteriorated license.
Please enter your phone number to stay informed of the progress of your application and the dispatch of your driving license.
Apply online for a new driving license in case of deterioration
Your new license will be sent to your home and you will be asked to destroy the deteriorated license upon receipt of the new one.
One on-line service allows you to follow manufacture and dispatch your driver's license.
Track the progress of a driving license application
The expedition of the driving license is made by Expert Letter.
This is a secure dispatch, with hand delivery against signature :
- The address that you specify during the online procedure must be as complete as possible (building number, apartment number, mailbox number, floor, hallway, staircase, "living at"...)
- Your mailbox must present the surname and forename from the person receiving the mail.
If you are absent when passing the postman, you must go to the Post Office in the 15 days with your notice of passage or with the number of the Expert Letter.
If you were unable to go to the Post Office within 15 daysNo, you don't have to do anything. Your license will be sent to you.
In other cases, contact theANTS: titleContent via the contact form:
Who shall I contact
Citizens Contact Center - Driving license
Online Contact Form
Access to contact form
By telephone
34,00 (no surtax)
09 70 83 07 07 from overseas and foreigner
Monday to Friday from 9am to 5pm.
You're abroad
If your French driver's license is damaged while you are abroad, the demand for a new license from this country varies if your normal residence is in France or abroad.
Répondez aux questions successives et les réponses s’afficheront automatiquement
Your normal residence is in France
Your normal residence is in France if you are in one of the 2 situations following:
- you live in France 185 days or more per year (6 months) due to personal and/or professional ties
- your personal attachments are located in France but you are abroad to pursue your studies, a training, one internship or for the execution of a fixed-term assignment
If you are abroad as part of a Working Holiday programme (PVT), check with your embassy to find out if you have student or worker status.
You have a postal address in France
The application for a new driving license or duplicate is available online on the website of theANTS: titleContent.
1. Apply for a new license
The process is being done online on the websiteANTS: titleContent.
Prepare the following documents in the numeric format (scanned or photographed):
- Driving license deteriorated (in color and on both sides)
- Digital photo-signature
If you want to send a photo ID in paper format, it is proposed to download and send the photo signature deposit form (FPS) during the online procedure. - Entitlement of identity
- Entitlement of residence under 6 months
- If you are a foreigner:
- proof of your normal residence in France if you are a Swiss, Andorran, Monegasque or national European (EU/EEA)
- proof of the regularity of your stay in France (residence permit) if you are a national of another State - Proof of the right of residence in the country where you are established
- Justification for maintaining your normal residence in France
- Either a document certifying that you are pursuing studies, training, a traineeship or that you are on a fixed-term mission in that country
- or a document certifying your residence in France for 185 days or more during the year preceding the receipt of your request by the instructor service. For example, a lease agreement, rent receipt, gas, electricity, or landline bills, a certificate of domicile issued by the energy supplier. - For a Class C or D license, medical opinion (form Cerfa n°14880)
If you do not provide medical advice, you will get a duplicate with the same period of validity as the deteriorated license.
Please enter your phone number to stay informed of the progress of your application and the dispatch of your driving license.
Apply online for a new driving license in case of deterioration
2. Monitor the progress of the application for a driving license
One on-line service allows you to follow manufacture and dispatch your driver's license.
Track the progress of a driving license application
The expedition of the driving license is made by Expert Letter.
This is a secure dispatch, with hand delivery against signature :
- The address that you specify during the online procedure must be as complete as possible (building number, apartment number, mailbox number, floor, hallway, staircase, "living at"...)
- Your mailbox must present the surname and forename from the person receiving the mail.
If you are absent when passing the postman, you must go to the Post Office in the 15 days with your notice of passage or with the number of the Expert Letter.
If you were unable to go to the Post Office within 15 daysNo, you don't have to do anything. Your license will be sent to you.
In other cases, contact theANTS: titleContent via the contact form:
Who shall I contact
Citizens Contact Center - Driving license
Online Contact Form
Access to contact form
By telephone
34,00 (no surtax)
09 70 83 07 07 from overseas and foreigner
Monday to Friday from 9am to 5pm.
You have a mailing address only abroad
The application for a new driving license is made online on the websiteANTS: titleContent.
The address of domicile to be declared on the ANT website is the address of residence at the time of issue of the driving license.
You can retrieve this information on the My Points Allowed site.
1. Prepare the documents to be provided and apply for a new driving license
Prepare the following documents in the numeric format (scanned or photographed):
- Driving license deteriorated (in color and on both sides)
- Consular Registration
- Digital photo-signature
If you want to send a photo ID in paper format, it is proposed to download and send the photo signature deposit form (FPS) during the online procedure. - Entitlement of identity
- Entitlement of domicile under 6 months abroad
- If you are a foreigner:
- proof of your normal residence in France if you are a Swiss, Andorran, Monegasque or national European (EU/EEA)
- proof of the regularity of your stay in France (residence permit) if you are a national of another State - Proof of the right of residence in the country where you are established
- Justification for maintaining your normal residence in France
- Either a document certifying that you are pursuing studies, training, a traineeship or that you are on a fixed-term mission in that country
- or a document certifying your residence in France for 185 days or more during the year preceding the receipt of your request by the instructor service. For example, a lease agreement, rent receipt, gas, electricity, or landline bills, a certificate of domicile issued by the energy supplier. - For a Class C or D license, medical opinion (form Cerfa n°14880)
- If you do not provide medical advice, you will get a duplicate with the same validity period as the lost license.
Apply online for a new driving license in case of deterioration
2. Recover the new driving license
Your driving license will be sent to your consulate/embassy of residence abroad.
Your normal residence is abroad
Your normal residence is abroad if you stay there more than 185 days per year (more than 6 months) for reasons other than pursuing your studies, following a training course, a traineeship or carrying out a fixed-term assignment.
If your French driving license is deteriorated and you have your normal residence in a country European , address yourself to authorities competent of this country.
Indeed, the French authorities are no longer competent to renew your license.
Who can help me?
Find who can answer your questions in your region
If you have trouble doing the online process
Digital Welcome PointIf you have trouble doing the online process
Citizens Contact Center - Driving license
Online Contact Form
Access to contact form
By telephone
34,00 (no surtax)
09 70 83 07 07 from overseas and foreigner
Monday to Friday from 9am to 5pm.
Replacement of permit in case of loss or theft in the country of installation (Article 11(5))
Issuance and categories of driving licenses
Recording of driving license information
Behavior in the event of a roadside check
Tax on renewal of driving license (Article L421-171)
Online service
Online service
FAQ
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Ministry of the Interior
Ministry for Europe and Foreign Affairs