Selecting a language will automatically trigger the translation of the page content.

Gray card loss, theft or damage: duplicate request

Verified 19 décembre 2019 - Directorate for Legal and Administrative Information (Prime Minister)

Loss

You can get a duplicate of your gray card (now called certificate of registration) if your original card was lost.

The duplicate application may only be made by the holder or co-holder of the lost gray card (owner of the vehicle, co-owner, or holder of a signed warrant).

If your vehicle was leased and the gray card is in the name of the owning organization (finance company or leasing company), you must report this loss to them, as they are the ones who must make the application for the duplicate. However, the company representative can send you a mandate to carry out the online process yourself. You can also ask for a professional to do so.

  FYI : a minor holding a gray card for a 50 cm moped1 cannot make a duplicate request itself. The application for a duplicate must be signed by the person or institution having parental authority or custody.

It is no longer possible to apply to the prefecture or sub-prefecture: the request has to be made fully online..

A digital copy device (scanner, digital camera, smartphone or tablet equipped with a photo function) is required.

Of numeric points (with computers, printers and scanners) are available in each prefecture and in most sub-prefectures. You can accomplish the process, helped by mediators if you encounter difficulties with the use of the Internet.

You can also be accompanied in your walk in a house of services to the public.

Who shall I contact

You must use the following service:

Redraw your gray card (loss, theft or damage)

National Secured Securities Agency (NSA)

You must have a digital copy (photo or scan) of the following documents:

You must also provide information, including:

  • Identity of the holder or co-holder of the lost gray card: surname, given names, sex, date and place of birth, telephone number and email address
  • Vehicle registration number

If a third party does the work for you, they must have a digital copy of the mandate signed and identification..

If you are applying for a non-emancipated minor, the following additional documents must be submitted in support of the application:

  • Proof of identity of the minor (the family record or a birth certificate is accepted in the case of a minor who cannot present an identity document)
  • Proof of domicile of the minor (proof of domicile must be provided by at least one of the parents or by the institution vested with parental authority, which must attest on the honor that the minor lives in the mentioned domicile)
  • Proof of identity of parent or representative of parental authority

Regulation gray card amount must be made by credit card.

At the end of the procedure, you will get:

  • a file number,
  • an acknowledgement of your application
  • and an Interim Certificate of Registration (ICC), which you must print out. The CPI allows you to travel for 1 month, only in France, waiting to receive your gray card.

You will receive the final gray card under secure fold at home a delay that may vary.. You can follow the progress of its manufacture online:

Follow your gray card request

National Secured Securities Agency (NSA)

Bring the Interim Certificate of Registration (ICC).

  Warning : if your registration is in form 123-AB-01, you will get a new registration of the form AB-123-CD.. You will then have to change your license plate with the new registration.

The cost of the gray card varies. It depends in particular on the characteristics of the vehicle and the region in which you live.

You can estimate the cost of your gray card using this simulator:

Calculate the cost of the greycard

Directorate of Legal and Administrative Information (Dila) - Prime Minister

The duplicate shall have the same value as the original and shall remain valid until such time as there is no change (for example, change of ownership or vehicle characteristics).

The « Duplicata » and the date of the duplicate will be indicated on the new title (in the Z1 to Z4 headings of the title).

If you find the lost gray card after making the duplicate request, you will not be able to cancel the procedure. Once the process is completed, the production of the new gray card (duplicate) is launched. The gray card found (called primata) is then invalidated and you must destroy it.

Flight

You can get a duplicate of your gray card (now called certificate of registration) if your original card was stolen. You must first make a declaration of theft at the police station or the gendarmerie.

In case of theft, you must first report it to the gendarmerie or police station in your home or place of theft.

You must go to a police station or the gendarmerie of your choice.

The police or gendarmerie are obliged to register the complaint.

The complaint is then transmitted to the public prosecutor to decide on the follow-up (investigation, classification without follow-up...).

If you do not know the author of the facts, you can fill out a pre-complaint online before moving.

You will then get an appointment and the police or gendarmes will already have the elements of your complaint when you arrive.

Online Pre-Complaint

Ministry of the Interior

If the gray card theft occurred abroad, you must report it to the local police authorities. You must also declare it upon your return to France with a police or gendarmerie service, before making your request for a duplicate.

Duplicate applications may only be made by the holder or co-holder of the stolen gray card (owner of the vehicle, co-owner or holder of a signed warrant).

If your vehicle was leased and the gray card is in the name of the owning organization (finance company or leasing company), you must report this loss to them, as they are the ones who must make the application for the duplicate. However, the company representative can send you a mandate to carry out the online process yourself. You can also ask for a professional to do so.

A minor holding a gray card for a 50 cm moped1 cannot make a duplicate request itself. The application for a duplicate must be signed by the person or institution having parental authority or custody.

It is no longer possible to apply to the prefecture or sub-prefecture: the request has to be made fully online..

A digital copy device (scanner, digital camera, smartphone or tablet equipped with a photo function) is required.

Of numeric points (with computers, printers and scanners) are available in each prefecture and in most sub-prefectures. You can accomplish the process, helped by mediators if you encounter difficulties with the use of the Internet.

You can also be accompanied in your walk in a house of services to the public.

Who shall I contact

You must complete the process via the following remote service:

Redraw your gray card (loss, theft or damage)

National Secured Securities Agency (NSA)

You must have a digital copy (photo or scan) of the following documents:

You must also provide information, including:

  • Identity of the holder or co-holder of the stolen gray card: surname, given names, sex, date and place of birth, telephone number and email address
  • Vehicle registration number

If a third party does the work for you, they must have a digital copy of the mandate signed and identification..

If you are applying for a non-emancipated minor, the following additional documents must be submitted in support of the application:

  • Proof of identity of the minor (the family record or a birth certificate is accepted in the case of a minor who cannot present an identity document)
  • Proof of domicile of the minor (proof of domicile must be provided by at least one of the parents or by the institution vested with parental authority, which must attest on the honor that the minor lives in the mentioned domicile)
  • Proof of identity of parent or representative of parental authority

Regulation gray card amount must be made by credit card.

At the end of the procedure, you will get:

  • a file number,
  • an acknowledgement of your application
  • and an Interim Certificate of Registration (ICC), which you must print out. The CPI allows you to travel for 1 month, only in France, waiting to receive your gray card.

You will receive the final gray card under secure fold at home a delay that may vary.. You can follow the progress of its manufacture online:

Follow your gray card request

National Secured Securities Agency (NSA)

Bring the Interim Certificate of Registration (ICC).

  Warning : if your registration is in form 1234 AB 56, you will get a new registration number of the form AB-123-CD.. You will then have to change your license plate with the new registration.

The cost of the gray card varies. It depends in particular on the characteristics of the vehicle and the region in which you live.

You can estimate the cost of your gray card using this simulator:

Calculate the cost of the greycard

Directorate of Legal and Administrative Information (Dila) - Prime Minister

The duplicate shall have the same value as the original and shall remain valid until such time as there is no change (for example, change of ownership or vehicle characteristics).

The « Duplicata » and the date of the duplicate will be indicated on the new title (in the Z1 to Z4 headings of the title).

Deterioration

You can get a duplicate of your gray card (now called certificate of registration) if your original card has been damaged.

The duplicate application may only be made by the holder or co-holder of the deteriorated gray card (owner of the vehicle, co-owner or holder of a signed warrant).

If your vehicle was leased and the gray card is in the name of the owning organization (finance company or leasing company), you must report this loss to them, as they are the ones who must make the application for the duplicate. However, the company representative can send you a mandate to carry out the online process yourself. You can also ask for a professional to do so.

A minor holding a gray card for a 50 cm moped1 cannot make a duplicate request itself. The application for a duplicate must be signed by the person or institution having parental authority or custody.

It is no longer possible to apply to the prefecture or sub-prefecture: the request has to be made fully online..

A digital copy device (scanner, digital camera, smartphone or tablet equipped with a photo function) is required.

Of numeric points (with computers, printers and scanners) are available in each prefecture and in most sub-prefectures. You can accomplish the process, helped by mediators if you encounter difficulties with the use of the Internet.

You can also be accompanied in your walk in a house of services to the public.

Who shall I contact

You must request via the following service:

Redraw your gray card (loss, theft or damage)

National Secured Securities Agency (NSA)

You must have a digital copy (photo or scan) of the following documents:

You must also provide information, including:

  • Identity of the holder or co-holder of the deteriorated gray card: surname, given names, sex, date and place of birth, telephone number and email address
  • Vehicle registration number

If a third party does the work for you, they must have a digital copy of the mandate signed and identification..

If you are applying for a non-emancipated minor, the following additional documents must be submitted in support of the application:

  • Proof of identity of the minor (the family record or a birth certificate is accepted in the case of a minor who cannot present an identity document)
  • Proof of domicile of the minor (proof of domicile must be provided by at least one of the parents or by the institution vested with parental authority, which must attest on the honor that the minor lives in the mentioned domicile)
  • Proof of identity of parent or representative of parental authority

Keep the damaged gray card, as it may be required. You can destroy it five years after you get the duplicate.

  Warning : if your registration is in form 1234 AB 56, you will get a new registration of the form AB-123-CD.. You will then have to change your license plate with the new registration.

The cost of the gray card varies. It depends in particular on the characteristics of the vehicle and the region in which you live.

You can estimate the cost of your gray card using this simulator:

Calculate the cost of the greycard

Directorate of Legal and Administrative Information (Dila) - Prime Minister

The duplicate shall have the same value as the original and shall remain valid until such time as there is no change (for example, change of ownership or vehicle characteristics).

The « Duplicata » and the date of the duplicate will be indicated on the new title (in the Z1 to Z4 headings of the title).