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Loss, theft or deterioration of carte grise: request for duplicate

Verified 23 September 2022 - Legal and Administrative Information Directorate (Prime Minister)

Loss

You can get a duplicate of your carte grise (now called certificate of registration) if your original card was lost.

The request for a duplicate may only be made by the owner or co-owner of the lost carte grise (owner of the vehicle, co-owner) or the holder of a signed warrant.

If your vehicle has been leased, the carte grise is in the name of the owner organisation (financing business or rental business). Therefore, you must report this loss to him, as he is the one who has to make the request for the duplicate.

However, the business representative can provide you with a mandate to carry out the process yourself on the Internet. You can also ask a professional to do it.

FYI  

a minor with a carte grise for a 50 cm moped3 cannot make a duplicate request itself. This application must be signed by the person or institution responsible for parental authority or custody.

It is no longer possible to apply to the prefecture or sub-prefecture: the application has to be made entirely on the Internet..

A digital copy device (scanner, digital camera, smartphone or tablet equipped with a photo function) is required.

Of numeric points (with computers, printers and scanners) are available in every prefecture and in most sub-prefectures. You can do the process there. You can be helped by digital mediators if you encounter difficulties using the internet.

You may also be accompanied by a establishment France Services or public service house :

Who shall I contact

You must use the following online service:

Re-carte grise (loss, theft or damage)

You have a digital copy (photo or scan) of the following documents:

You must also provide information, including:

  • Identity of the holder or co-holder of the lost carte grise (name, given names, sex, date and place of birth, telephone number and e-mail address)
  • Vehicle Registration Number

If a third party does this for you, they must have a digital copy of the mandate signed and identification.

If you apply for a unemancipated minor, the following additional documents shall be submitted in support of the application:

  • Certificate of identity of the minor (the family booklet or a birth certificate is accepted in the case of the minor who cannot present an identity document)
  • Proof of domicile of the minor (proof of domicile must be provided by at least one of the parents or the institution responsible for theparental authority who will have to certify the honour that the minor lives well in the house)
  • Proof of identity of parent or guardian parental authority

Regulation carte grise amount must be made by credit card.

At the end of the procedure, you get the following 3 elements:

  • Folder Number
  • Acknowledgement of your application
  • Provisional Certificate of Registration (ICC), which you must print. The CPI allows you to move for 1 month only in France, waiting to receive your carte grise.

You will receive the final carte grise under secure at home a time limit that may vary.

You can follow the progress of its production on the Internet:

Follow your carte grise request

Warning  

if your registration 123-AB-01, you will get a new registration of the form AB-123-CD. You will then have to change your plates with the new registration.

The cost of carte grise is variable.

You can estimate the cost of your carte grise using this simulator.

Calculate carte grise Cost

Payment is made on the Internet at the end of the telemetry.

The duplicate has the same value as the original and is valid until there is a change (e.g. change of ownership or vehicle characteristics).

The Duplicata and the date of the duplicate will be indicated on the new title (in the headings Z1 to Z4 of the title).

If you find the carte grise after requesting a duplicate, you cannot cancel the procedure.

Once the duplicate is requested, the new carte grise (duplicate) is started.

Carte grise found (called primata) is then invalidated.

So you have to destroy it.

Flight

You can get a duplicate of your carte grise (now called certificate of registration) if your original card was stolen. You must first make a declaration of theft to the police station or the gendarmerie.

Yes, in case of theft, you must first report it to the gendarmerie or police station of your home or the place of the theft.

You must go to a police station or the police force of your choice.

Who shall I contact

The police or gendarmerie are obliged to register the complaint.

The complaint is then transmitted to the public prosecutor to decide on the follow-up (investigation, classification without further action...).

If you don't know the author of the facts, you can complete a pre-complaint online before you move.

You will then get an appointment and the police or gendarmes will already have the elements of your complaint when you arrive.

Online Pre-Complaint

If the theft of the carte grise occurred abroad, you must report it to the local police authorities. You will also have to declare it upon your return to France with a police or gendarmerie service, before making your duplicate request.

The request for a duplicate may only be made by the holder or co-holder of the stolen carte grise (owner of the vehicle, co-owner) or the holder of a signed warrant.

If your vehicle has been leased, the carte grise is in the name of the owner organisation (financing business or rental business). Therefore, you must report this loss to him, as he is the one who has to make the request for the duplicate.

However, the business representative can provide you with a mandate to carry out the process yourself on the Internet. You can also ask a professional to do it.

FYI  

a minor with a carte grise for a 50 cm moped3 cannot make a duplicate request itself. This application must be signed by the person or institution responsible for parental authority or custody.

It is no longer possible to apply to the prefecture or sub-prefecture: the application has to be made entirely.

A digital copy device (scanner, digital camera, smartphone or tablet equipped with a photo function) is required.

Of numeric points (with computers, printers and scanners) are available in every prefecture and in most sub-prefectures. You can do the process there. You can be helped by digital mediators if you encounter difficulties using the internet.

You may also be accompanied by a establishment France Services or public service house :

Who shall I contact

You must perform the step through the following online service:

Re-carte grise (loss, theft or damage)

You must have a digital copy (photo or scan) of the following documents:

  • If your vehicle is over 4 years of age, proof of valid technical control, unless the vehicle is technical inspection
  • Report of complaint for theft
  • Certificate of identity the holder or co-holder of the carte grise stolen.

You must also provide information, including:

  • Identity of the holder or co-holder of the stolen carte grise (surname, given names, sex, date and place of birth, telephone number and e-mail address)
  • Vehicle Registration Number

If a third party does this for you, they must have a digital copy of the mandate signed and identification.

If you apply for a unemancipated minor, the following additional documents shall be submitted in support of the application:

  • Certificate of identity of the minor (the family booklet or a birth certificate is accepted in the case of the minor who cannot present an identity document)
  • Proof of domicile of the minor (proof of domicile must be provided by at least one of the parents or the institution responsible for theparental authority who will have to certify the honour that the minor lives well in the house)
  • Proof of identity of parent or guardianparental authority

Regulation carte grise amount must be made by credit card.

At the end of the procedure, you get the following 3 elements:

  • Folder Number
  • Acknowledgement of your application
  • Provisional Certificate of Registration (ICC), which you must print. The CPI allows you to move for 1 month only in France, waiting to receive your carte grise.

You will receive the final carte grise under secure at home a time limit that may vary.

You can follow the progress of its production on the Internet:

Follow your carte grise request

Warning  

if your registration is in form 1234 AB 56, you will get a new registration number of the form AB-123-CD. You will then have to change your plates with the new registration.

The cost of carte grise is variable.

You can estimate the cost of your carte grise using this simulator.

Calculate carte grise Cost

Payment is made on the Internet at the end of the telemetry.

The duplicate has the same value as the original and is valid until there is a change (e.g. change of ownership or vehicle characteristics).

The Duplicata and the date of the duplicate will be indicated on the new title (in the headings Z1 to Z4 of the title).

Deterioration

You can get a duplicate of your carte grise (now called certificate of registration) if your original card has been damaged.

The request for a duplicate may only be made by the holder or co-holder of the damaged carte grise (owner of the vehicle, co-owner) or holder of a signed warrant.

If your vehicle has been leased, the carte grise is in the name of the owner organisation (financing business or rental business). Therefore, you have to report this situation to him because he is the one who has to make the application for the duplicate.

However, the business representative can provide you with a mandate to carry out the process yourself on the Internet. You can also ask a professional to do it.

FYI  

a minor with a carte grise for a 50 cm moped3 cannot make a duplicate request itself. This application must be signed by the person or institution responsible for parental authority or custody.

It is no longer possible to apply to the prefecture or sub-prefecture: the application has to be made entirely.

A digital copy device (scanner, digital camera, smartphone or tablet equipped with a photo function) is required.

Of numeric points (with computers, printers and scanners) are available in every prefecture and in most sub-prefectures. You can do the process there. You can be helped by digital mediators if you encounter difficulties using the internet.

You may also be accompanied by a establishment France Services or public service house :

Who shall I contact

You must make the request via the following online service:

Re-carte grise (loss, theft or damage)

You must have a digital copy (photo or scan) of the following documents:

You must also provide information, including:

  • Identity of the holder or co-holder of the deteriorated carte grise (surname, given names, sex, date and place of birth, telephone number and e-mail address)
  • Vehicle Registration Number

If a third party does this for you, they must have a digital copy of the mandate signed and identification.

If you apply for a unemancipated minor, the following additional documents shall be submitted in support of the application:

  • Certificate of identity of the minor (the family booklet or a birth certificate is accepted in the case of the minor who cannot present an identity document)
  • Proof of domicile of the minor (proof of domicile must be provided by at least one of the parents or the institution responsible for theparental authority who will have to certify the honour that the minor lives well in the house)
  • Proof of identity of parent or guardian parental authority

Keep the deteriorated carte grise, as it may be claimed from you. You can destroy it five years after you get the duplicate.

Warning  

if your registration is in form 1234 AB 56, you will get a new registration of the form AB-123-CD. You will then have to change your plates with the new registration.

The cost of carte grise is variable.

You can estimate the cost of your carte grise using this simulator.

Calculate carte grise Cost

Payment is made on the Internet at the end of the telemetry.

The duplicate has the same value as the original and is valid until there is a change (e.g. change of ownership or vehicle characteristics).

The Duplicata and the date of the duplicate will be indicated on the new title (in the headings Z1 to Z4 of the title).

Re-carte grise (loss, theft or damage)

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