Point driver's license: how to make a claim?
Verified 07 March 2022 - Directorate for Legal and Administrative Information (Prime Minister)
Have you received a traffic violation notice and are you challenging the fine? Don't agree with your driver's license point balance? Didn't get your points back after an awareness session? To find out how to make a claim, use the "Make a claim online" online service or select your situation on this page.
Apply online for a driving license
Répondez aux questions successives et les réponses s’afficheront automatiquement
Your vehicle was flashed by radar
You can challenge the fine online or by mail if your vehicle has been flashed (automated radar control).
Refer to the Notice of Contravention for instructions on how to proceed.
Your vehicle has been intercepted
You can challenge the fine online or by mail if your vehicle has been intercept.
Refer to the Notice of Contravention for instructions on how to proceed.
You have lent or rented your vehicle or it is a company vehicle
You can challenge the fine online or by mail if you have lent or rented your vehicle or it is a company vehicle.
Refer to the Notice of Contravention for instructions on how to proceed.
Your vehicle has been stolen, destroyed, sold or you are the victim of a plate theft
You can challenge the fine online or by mail if your vehicle has been stolen, destroyed, sold or you are the victim of a plate spoofing.
Refer to the Notice of Contravention for instructions on how to proceed.
If you have been the victim of identity theft, you can file a complaint with the Ministry of the Interior.
You can make the claim online or by post.
Attach your claim to the copy of the judgment acknowledging the impersonation and mentioning the infringements concerned.
If you have no judgment, you must complain before making a claim.
By mail
Who shall I contact
- Ministry of the Interior - National Driving Rights Office
By mail
Ministry of the Interior
National Driving Rights Office
Beauvau Square
75800 Paris Cedex 08
In case of indentation of points, you will receive an email to inform you.
The back of the letter tells you how to appeal.
You may have lost some of your points or all your points (invalidation of the license).
In the 2 cases, you can make a administrative appeal to the Ministry of the Interior and/or a contentious appeal before the administrative court.
The appeal to the Ministry of the Interior can be made online or by post.
By mail
Who shall I contact
- Ministry of the Interior - National Driving Rights Office
By mail
Ministry of the Interior
National Driving Rights Office
Beauvau Square
75800 Paris Cedex 08
For know the balance of points on your license, use the online service Telepoints.
Driving license: consult points and statements (Telepoints)
The NEPH file number is indicated on driving licensese and on your full information record.
The Telepoints PIN is indicated on the mail accompanying the driving license in secure format "credit card" or on a mail notifying you of a point withdrawal (48N, 48M, 48SI). The Telepoints PIN is also indicated on your complete information statement.
FYI
the point permit system concerns all permits, regardless of the date of acquisition.
If you have lost points on your license, you can recover them by following a road safety awareness course subject to conditions.
This course allows you to recover up to 4 points per year.
You can do a maximum internship per year.
Example :
If you do an internship on the 1ster on december 2, 2021, you can do a new internship starting on the 1er December 2022.
The organization where you completed the internship sends your probationary certificate to the department responsible for its investigation within 15 days.
The reconstructing points takes effect when this service register the probationary certificate, in a 1-month period upon receipt of the probationary certificate.
You will receive an email or a letter to inform you.
To ensure that the internship is taken into account, you can use the online service Telepoints.
Driving license: consult points and statements (Telepoints)
The NEPH file number is indicated on driving licensese and on your full information record.
The Telepoints PIN is indicated on the mail accompanying the driving license in secure format "credit card" or on a mail notifying you of a point withdrawal (48N, 48M, 48SI). The Telepoints PIN is also indicated on your complete information statement.
If you don't agree with your points balance, you can make a claim online or by mail.
By mail
Who shall I contact
- Ministry of the Interior - National Driving Rights Office
By mail
Ministry of the Interior
National Driving Rights Office
Beauvau Square
75800 Paris Cedex 08
See the decision of administrative suspension of driving licenses for the time-limits and remedies available.
You can make a administrative appeal with the prefect and a contentious appeal before the administrative court.
See the decision of judicial suspension or of judicial annulment the permit to know the means and time limits of appeal.
The procedure is different if the trial took place before the police court or the correctional court.
In case title error you have just received, report it online on theANTS: titleContent.
- Apply online for a driving license
Online service
- Lump sum penalty notice: online challenge
Online service
- Check your infringement file
Online service
- Citizens' teleappeal (appeal to the administrative court)
Online service
- Driving license: consult points and statements (Telepoints)
Online service
- Pay your fine online at fines.gouv.fr
Online service
- Request for photography in case of radar fines
Online service
- Report an error upon receipt of the driver's license
Online service
- What is the risk in the event of a traffic offense?
Simulator
FAQ
- Driving license balance: how to know the number of points?
- License withdrawal: what are the rules?
- How do I report an error on my driver's license?
- Driving license: can you lose all points at once?
- Increased fine without having received notice of contravention: how to contest?
- Who pays the fine if the company's car has been flashed?
- How do I know if I have a VP after a radar flash?
- Driving license: how to request a complete information record (RII)?
- Flat-rate fine paid after radar checkService-Public.fr
- Interception of the vehicle for contravention: payment of the lump sum penaltyService-Public.fr
- Point Removal and RecoveryService-Public.fr
- Withdrawal of all points: invalidation of the licenseService-Public.fr
- Point Recovery StageService-Public.fr
- Administrative suspension of the licenseService-Public.fr
- Judicial suspension of the licenseService-Public.fr
- Judicial cancelation of the licenseService-Public.fr
- File a complaintService-Public.fr