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Point driving licence: how do i make a claim?

Verified 07 mars 2022 - Legal and Administrative Information Directorate (Prime Minister)

You received a traffic violation notice and you challenge the fine? Do you disagree with your driver's licence points balance? Didn't you get your points back after an awareness training? To find out how to make a complaint, use the online service "Make an online appeal" or select your situation on this page.

Make an online appeal regarding the driving licence

Ministry of the Interior

Accessible without the need to create an account.

Répondez aux questions successives et les réponses s’afficheront automatiquement

Your vehicle was flashed by radar

You can contest the fine online or by mail if your vehicle has been flashy (automated radar control).

See the Notice of Violation for the procedure to follow.

Flat fine notice: online protest

Ministry of the Interior

Use to challenge a flat-rate or increased flat-rate fine online or to designate another person.

Attention: you can no longer contest whether you paid the fine. Indeed, paying the fine means that you acknowledge having committed an offence.

Your vehicle has been intercepted

You can contest the fine online or by mail if your vehicle has been intercepted.

See the Notice of Violation for the procedure to follow.

Flat fine notice: online protest

Ministry of the Interior

Use to challenge a flat-rate or increased flat-rate fine online or to designate another person.

Attention: you can no longer contest whether you paid the fine. Indeed, paying the fine means that you acknowledge having committed an offence.

You have lent or leased your vehicle or it is a company vehicle

You can contest the fine online or by mail if you have lent or rented your vehicle or it is company vehicle.

See the Notice of Violation for the procedure to follow.

Flat fine notice: online protest

Ministry of the Interior

Use to challenge a flat-rate or increased flat-rate fine online or to designate another person.

Attention: you can no longer contest whether you paid the fine. Indeed, paying the fine means that you acknowledge having committed an offence.

Your vehicle has been stolen, destroyed, sold or you are the victim of plate theft

You can challenge the fine online or by mail if your vehicle has been stolen, destroyed, sold or you are a victim of a plate spoofing.

See the Notice of Violation for the procedure to follow.

Flat fine notice: online protest

Ministry of the Interior

Use to challenge a flat-rate or increased flat-rate fine online or to designate another person.

Attention: you can no longer contest whether you paid the fine. Indeed, paying the fine means that you acknowledge having committed an offence.

If you have been the victim of identity theft, you can make a complaint to the Ministry of the Interior.

You can make the claim online or by mail.

Attach to your claim copy of judgement recognising identity theft and mentioning the offences concerned.

If you have no judgement, you must file before making a claim.

Online

Make an online appeal regarding the driving licence

Ministry of the Interior

Accessible without the need to create an account.

By mail

Who shall I contact
  • Ministry of the Interior - National Office of Driving Rights

    By mail

    Ministry of the Interior

    National Office of Driving Rights

    Beauvau Square

    75800 Paris Cedex 08

In case of removing points, you receive a letter to inform you.

The back of the letter tells you how to appeal.

You may have lost some of your points or all your points (invalidation of permit).

In both cases, you can administrative appeal the Ministry of the Interior and/or appeal to the administrative judge.

Recourse to the Ministry of the Interior can be made online or by mail.

Online

Make an online appeal regarding the driving licence

Ministry of the Interior

Accessible without the need to create an account.

By mail

Who shall I contact
  • Ministry of the Interior - National Office of Driving Rights

    By mail

    Ministry of the Interior

    National Office of Driving Rights

    Beauvau Square

    75800 Paris Cedex 08

For know the points balance on your licence, use the online service Telepoints.

Driver's licence: consult his points and statements (Telepoints)

Ministry of the Interior

The NEPH file number is indicated on the driving licence and on your full disclosure statement.

The Telephoto PIN shall be indicated on the letter accompanying the driving licence in a secure format"credit card"or on a letter advising you of a point withdrawal (48N, 48M, 48SI). The Telephoto PIN is also indicated on your full information statement.

  FYI : the point permit system all permits, regardless of the date of the request.

If you lost points on your licence, you can recover them by following a road safety awareness training conditions.

This stage allows to recover up to 4 points per year.

You can maximum internship per year.

Example :

If you do a 1to as of 2 december 2021, you can do a new internship from 1to December 2022.

The organisation where you took the course sends your proof of internship the department responsible for its within 15 days.

The reconstructing points takes effect when record the certificate of internship, in 1 month deadline upon receipt of the certificate of internship.

You receive an email or an email to inform you.

To ensure that the internship is taken into account, you can use the online service Telepoints.

Driver's licence: consult his points and statements (Telepoints)

Ministry of the Interior

The NEPH file number is indicated on the driving licence and on your full disclosure statement.

The Telephoto PIN shall be indicated on the letter accompanying the driving licence in a secure format"credit card"or on a letter advising you of a point withdrawal (48N, 48M, 48SI). The Telephoto PIN is also indicated on your full information statement.

If you disagree with your points balance, you can make a claim online or by mail.

Online

Make an online appeal regarding the driving licence

Ministry of the Interior

Accessible without the need to create an account.

By mail

Who shall I contact
  • Ministry of the Interior - National Office of Driving Rights

    By mail

    Ministry of the Interior

    National Office of Driving Rights

    Beauvau Square

    75800 Paris Cedex 08

See decision administrative suspension of driving licences to find out how and when to appeal.

You can administrative appeal the Prefect and appeal to the administrative judge.

See decision judicial suspension or of judicial annulment of the permit to know the means and time limits of appeal.

The procedure is different if the trial took place before the police court or correctional court.

In case title error that you just received, report it online on theCHILDREN.

Report an error on receipt of the driver's licence

National Secured Securities Agency

Accessible with your ID CHILDREN or FranceConnect.

Prepare a photographed or scanned copy of your driver's licence.

From the menu, choose "I want to report an error on my driver's licence received less than 6 months ago".

You can attach any supporting documents to correct the error(s) you find.