Point driver's license: how to make a claim?

Verified 21 November 2023 - Legal and Administrative Information Directorate (Prime Minister)

Have you received a traffic violation notice and are you challenging the fine? Don't agree with your driver's license point balance? Didn't get your points back after an awareness session? To find out how to make a claim, use the "Make a claim online" online service or select your situation on this page.

Répondez aux questions successives et les réponses s’afficheront automatiquement

Your vehicle was flashed by radar

You can challenge the fine online or by mail if your vehicle has been flashed (automated radar control).

Refer to the Notice of Contravention for instructions on how to proceed.

Lump sum penalty notice: online challenge

Your vehicle has been intercepted

You can challenge the fine online or by mail if your vehicle has been intercepted.

Refer to the Notice of Contravention for instructions on how to proceed.

Lump sum penalty notice: online challenge

You have lent or rented your vehicle or it is a company vehicle

You can challenge the fine online or by mail if you have lent or rented your vehicle or it is a company vehicle.

Refer to the Notice of Contravention for instructions on how to proceed.

Lump sum penalty notice: online challenge

Your vehicle has been stolen, destroyed, sold or you are the victim of a plate theft

You can challenge the fine online or by mail if your vehicle has been stolen, destroyed, sold or you are the victim of a plate spoofing.

Refer to the Notice of Contravention for instructions on how to proceed.

Lump sum penalty notice: online challenge

If you have been the victim of identity theft, you can file a complaint with the Ministry of the Interior.

You can make the claim online or by post.

Attach your claim to the copy of the judgment acknowledging the impersonation and mentioning the infringements concerned.

If you have no judgment, you must complain before making a claim.

By mail
Who shall I contact

If you withdraw points, you will receive a letter to inform you.

The back of the letter tells you how to appeal.

You may have lost some of your points or all your points (invalidation of the license).

In the 2 cases, you can make a administrative appeal to the Ministry of the Interior and/or a contentious appeal before the administrative court.

The appeal to the Ministry of the Interior can be made online or by post.

By mail
Who shall I contact

For know the balance of points on your license, use the online service My Points Allowed.

Driving license: check points and statements

The driving license file number (or NEPH) is 5 to 19 characters long and can be found on the following documents:

  • Your driving license
  • Your certificate of driving rights provided by theANTS: titleContent following a declaration of loss. The NEPH number is indicated in the "Characteristics of the driving license" (No) field.
  • Letters you have received informing you of the loss or recovery of points on your license. The NEPH number is indicated at the top left ("Your file number") or at the top.
  • Your restricted information statement (RIR) or full information statement (RII) if you have already requested it, via the internet or in the prefecture. The NEPH number shall be entered in the box ‘Driving license number’.

FYI  

the point permit system concerns all permits, regardless of the date of acquisition.

If you have lost points on your license, you can recover them by following a road safety awareness course subject to conditions.

This course allows you to recover up to 4 points per year.

You can do a maximum internship per year.

Example :

If you do an internship on the 1ster on december 2, 2021, you can do a new internship starting on the 1er December 2022.

The organization where you completed the internship sends your probationary certificate to the department responsible for its investigation within 15 days.

The reconstructing points takes effect when this service register the probationary certificate, in a 1-month period upon receipt of the probationary certificate.

You will receive an email or a letter to inform you.

To ensure that the internship is taken into account, you can use the online service My Points Allowed.

Driving license: check points and statements

The driving license file number (or NEPH) is 5 to 19 characters long and can be found on the following documents:

  • Your driving license
  • Your certificate of driving rights provided by theANTS: titleContent following a declaration of loss. The NEPH number is indicated in the "Characteristics of the driving license" (No) field.
  • Letters you have received informing you of the loss or recovery of points on your license. The NEPH number is indicated at the top left ("Your file number") or at the top.
  • Your restricted information statement (RIR) or full information statement (RII) if you have already requested it, via the internet or in the prefecture. The NEPH number shall be entered in the box ‘Driving license number’.

If you don't agree with your points balance, you can make a claim online or by mail.

By mail
Who shall I contact

See the decision of administrative suspension of driving licenses for the time-limits and remedies available.

You can make a administrative appeal with the prefect and a contentious appeal before the administrative court.

See the decision of judicial suspension or of judicial annulment the permit to know the means and time limits of appeal.

The procedure is different if the trial took place before the police court or the correctional court.

In case title error you have just received, report it online on theANTS: titleContent.

Report an error on a driving license received less than 6 months ago